Reception Staff

Drlogy; India; On-site; INR 250,000 - 420,000; Full time

Job summary

Anand Hospital in Shahibaug, Ahmedabad is seeking a Reception Staff to greet patients and visitors, manage registrations, handle calls, and support front office operations with excellent customer service.

You will coordinate appointments, maintain records, assist with billing and admissions, and collaborate with clinical and administrative teams to ensure a smooth patient experience at our modern facility.

Qualifications

• 1-3 years of experience in front desk or reception.
• Bachelor's degree required.
• Open to all genders.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Manage patient registrations and appointment scheduling.
• Answer incoming calls and direct to appropriate departments.
• Provide information about hospital services, departments and doctors.
• Verify patient details and maintain accurate records.
• Assist patients with registration, billing and consultation processes.
• Coordinate with clinical and administrative departments for patient support.
• Maintain front desk logs, registers and appointment records.
• Monitor waiting areas to ensure a positive patient experience.

Skills

Front Desk Management

Communication Skills

Service-oriented

Team players

Education

Bachelor's degree

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

1 - 3 Years Experience

Education

• Bachelors degree

All Gender

Vacancy

1

Last Date to Apply

20, February 2027

Job Role

Work Location

Shahibaug, Ahmedabad

Work Mode

Work From Office

Department

Front Office , Reception

Employment type

• Full time

Key Skills

Front Desk Management

Communication Skills (Candidates who are Responsible

Service-oriented

and Team players preferred

as stated in poster)

Preference Languages

Any Language

Job Story

Job Description

The Reception Staff will be responsible for greeting patients and visitors, handling telephone calls, scheduling appointments, maintaining records, and supporting smooth front‑office operations while delivering excellent customer service.

• Welcome patients, visitors, and guests in a courteous and professional manner.
• Manage patient registrations and appointment scheduling.
• Answer incoming phone calls and direct them to appropriate departments.
• Provide information regarding hospital services, departments, and doctors.
• Verify patient details and maintain accurate records.
• Assist patients with registration, billing, and consultation processes.
• Coordinate with clinical and administrative departments for patient support.
• Handle inquiries, complaints, and service requests professionally.
• Maintain front desk logs, registers, and appointment records.
• Monitor waiting areas and ensure a positive patient experience.
• Manage incoming and outgoing correspondence, courier, and documents.
• Assist with patient admissions and discharge‑related formalities when required.
• Maintain confidentiality of patient and hospital information.
• Ensure compliance with hospital policies and customer service standards.
• Support patient feedback and satisfaction initiatives.
• Coordinate emergency communication when necessary.
• Maintain a clean and organized reception area.
• Prepare daily reports and administrative records.
• Promote a professional image of the hospital at all times.
• Perform additional responsibilities assigned by Administration Management.

Anand Hospital is a healthcare institution dedicated to providing comprehensive medical services with a strong focus on quality, compassion, and patient‑centered care. The hospital combines experienced medical professionals, modern healthcare facilities, and advanced treatment approaches to deliver reliable healthcare solutions for individuals and families. Anand Hospital is committed to enhancing community health through accessible and effective medical care.

Our Story

Anand Hospital was established with the vision of delivering quality healthcare services and improving the well‑being of the communities it serves. Over the years, the hospital has earned the trust of patients through its commitment to clinical excellence, ethical medical practices, and compassionate care. Its journey reflects a continuous pursuit of healthcare innovation, patient satisfaction, and medical excellence.

Our Services / What We Offer

• Multispecialty healthcare and medical treatment services
• Outpatient and inpatient care facilities
• Advanced diagnostic and laboratory services
• Emergency and critical care support
• Specialized consultations and treatment programs
• Preventive healthcare and wellness services
• Surgical and post‑operative care solutions
• Patient‑focused rehabilitation and recovery support

Why Choose Us

• Experienced doctors, specialists, and healthcare professionals
• Patient‑centric approach with compassionate care
• Advanced medical infrastructure and diagnostic facilities
• Focus on quality, safety, and clinical excellence
• Comprehensive healthcare services under one roof
• Ethical medical practices and transparent treatment processes
• Commitment to continuous improvement and patient satisfaction

Our Team

Anand Hospital is supported by a dedicated team of doctors, surgeons, nurses, technicians, and healthcare professionals who work collaboratively to provide personalized and effective patient care. Their expertise, commitment, and compassionate approach help ensure positive healthcare outcomes and a comfortable patient experience.

Infrastructure / Technology

The hospital is equipped with modern medical infrastructure, advanced diagnostic equipment, well‑equipped treatment facilities, and technology‑driven healthcare systems. Anand Hospital continuously invests in medical advancements and quality healthcare processes to ensure accurate diagnosis, effective treatment, and enhanced patient safety.

Our Commitment

At Anand Hospital, we are committed to delivering high‑quality, ethical, and compassionate healthcare services. The hospital strives to improve patient outcomes through clinical excellence, innovation, and personalized care while maintaining the highest standards of safety, integrity, and professionalism. Our goal is to build lasting trust and contribute to healthier communities through accessible and reliable healthcare services.