Homestay caretaker

Misty Vantara; Madikeri; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Competitive salary

Accommodation provided

Meals during duty hours

Performance incentives

Career growth opportunities

Paid leave

Job summary

Misty Vantara is seeking a guest relations professional to welcome guests, manage check-in/check-out, and coordinate housekeeping to ensure a seamless stay at the homestay in Karnataka. You will handle guest queries, coordinate with service providers, and assist with local travel information while maintaining high standards of safety and service.

The role requires friendly, customer-focused service, basic computer and booking platform skills, and flexibility to work on weekends and holidays.

Qualifications

• Experience in hospitality, homestays, hotels, or guest relations.
• Strong communication and interpersonal skills.
• Customer-focused and service-oriented attitude.
• Ability to handle guest concerns calmly and efficiently.
• Basic knowledge of computer systems and online booking platforms.
• Willingness to work weekends and holidays.

Responsibilities

• Welcome guests and ensure a comfortable stay throughout their visit.
• Manage guest check-in and check-out processes.
• Coordinate housekeeping and maintain cleanliness of rooms and common areas.
• Address guest queries, requests, and complaints in a professional manner.
• Monitor property maintenance and coordinate with service providers when required.
• Oversee daily operations of the homestay and ensure smooth functioning.
• Maintain booking records and coordinate with online travel platforms.
• Assist with local travel information and recommendations for guests.
• Ensure safety, security, and adherence to property standards.

Skills

Guest services

Communication skills

Interpersonal skills

Customer focus

Problem solving

Weekend availability

Local language + English

Tools

Online booking platforms

Booking systems

Job description

Role & Responsibilities

• Welcome guests and ensure a comfortable stay throughout their visit.
• Manage guest check-in and check-out processes.
• Coordinate housekeeping and maintain cleanliness of rooms and common areas.
• Address guest queries, requests, and complaints in a professional manner.
• Monitor property maintenance and coordinate with service providers when required.
• Oversee daily operations of the homestay and ensure smooth functioning.
• Maintain booking records and coordinate with online travel platforms.
• Assist with local travel information and recommendations for guests.
• Ensure safety, security, and adherence to property standards.

Preferred Candidate Profile

• Prior experience in hospitality, homestays, hotels, or guest relations is preferred.
• Good communication and interpersonal skills.
• Friendly, customer-focused, and service-oriented attitude.
• Ability to handle guest concerns calmly and efficiently.
• Basic knowledge of computer systems and online booking platforms.
• Flexible to work on weekends and holidays as required.
• Knowledge of local language and English is an advantage.

Perks and Benefits

• Competitive salary package.
• Accommodation provided at the homestay (if applicable).
• Meals during duty hours.
• Performance-based incentives.
• Opportunity to work in a pleasant and scenic environment.
• Career growth opportunities within the hospitality sector.
• Paid leave and other benefits as per company policy.

Perks and benefits

• Free meal, Free Accommodation