Hiring Freshers | International Voice | Gurgaon

WSNE Consulting Pvt. Ltd.; Dadri, Gurugram District; Presencial; INR 201.000 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentives and performance bonuses

Training provided

Cab facility

Career growth opportunities in BPO

Descripción de la vacante

WSNE Consulting Pvt. Ltd. in India seeks a customer support executive to handle inbound/outbound calls for international clients and to resolve queries with accurate product information.

The role requires strong English communication, basic computer skills, and willingness to work in rotational shifts, including night shifts. Salary ranges from 18,000 to 25,000 INR per month with incentives and training provided to selected candidates.

Formación

• Strong English communication with clear pronunciation.
• Basic computer knowledge and typing speed.
• Willingness to work in rotational/night shifts.
• Strong listening and interpersonal skills.

Responsabilidades

• Handle inbound and/or outbound calls from international clients.
• Resolve customer queries with accurate information about products or services.
• Communicate professionally with customers in English.
• Maintain customer satisfaction by providing timely solutions.
• Follow company policies, quality standards, and call-handling procedures.
• Achieve assigned performance targets and maintain call quality.

Conocimientos

English communication

Computer basics

Typing skills

Listening skills

Interpersonal skills

Educación

12th pass / Graduate

Descripción del empleo

Job Responsibilities

• Handle inbound and/or outbound customer calls from international clients.
• Resolve customer queries and provide accurate information about products or services.
• Communicate professionally with customers in English.
• Maintain customer satisfaction by providing effective and timely solutions.
• Follow company policies, quality standards, and call-handling procedures.
• Achieve assigned performance targets and maintain call quality.

Eligibility Criteria

• Freshers are welcome to apply.
• Minimum qualification: 12th Pass / Graduate.
• Good English communication skills with clear pronunciation.
• Basic computer knowledge and typing skills.
• Willingness to work in rotational shifts, including night shifts.
• Good listening, problem-solving, and interpersonal skills.

Salary & Benefits

• Salary: 18,000 to 25,000 per month (depending on company, process, communication skills, and experience).
• Attractive incentives and performance bonuses, where applicable.
• Training provided to selected candidates.
• Career growth opportunities in the BPO industry.
• Cab facility and other benefits as per company policy.

Shift Details

• Rotational shifts / US or UK shifts.
• Five or six working days per week, depending on the process.
• Weekly offs as per company policy.