Customer Support Executive

Teamwork Talent Solutions; Gurugram District; On-site; INR 301,000 - 346,000; Full time

Benefits offered by this job

CAB facility

Incentives

International process exposure

Career growth

Work From Office

Job summary

Teamwork Talent Solutions in Gurgaon is seeking a Customer Support Executive for International Travel Voice processes. You will handle global customer queries over international voice channels, ensuring accurate information and high-quality resolutions.

Freshers or graduates with B2+ English are welcome, with undergraduates having 6 months BPO/international voice experience. The role is office-based with incentives and growth opportunities.

Qualifications

• Graduates or freshers can apply and should have B2+ English communication.
• Undergraduates with 6 months of BPO / international voice experience and B2+ English are preferred.
• Location is Gurgaon; in-hand salary is 27,000 INR with incentives.

Responsibilities

• Handle customer queries through international voice support.
• Provide accurate information and effective resolutions.
• Maintain professional communication with customers.
• Follow process guidelines and quality standards.
• Achieve assigned productivity and customer service targets.

Skills

International Voice Process

Customer Support

Communication Skills

B2+ English

Travel Process

Customer Handling

Voice Process

International BPO

Job description

Customer Support Executive International Travel Voice Process

Location: Gurgaon | Work From Office
Role: Customer Support Executive
Process: International Travel Voice
Salary: 27,000 - 31,000 In-Hand + Incentives

Salary & Eligibility

Graduates / Freshers

• 27,000 In-Hand
• Freshers can apply
• B2+ English communication required

Undergraduates

• 31,000 In-Hand
• Minimum 6 months BPO / International Voice experience required
• B2+ English communication required

Job Responsibilities

• Handle customer queries through international voice support
• Provide accurate information and effective resolutions
• Maintain professional communication with customers
• Follow process guidelines and quality standards
• Achieve assigned productivity and customer service targets

Selection Process

HR Round Versant Assessment Operations Round

Benefits

• Both-side cab facility
• Performance-based incentives
• International process exposure
• Career growth opportunities
• Work From Office

Female candidates must avail the cab facility.

Key Skills

• International Voice Process
• Customer Support
• Customer Service
• Travel Process
• International BPO
• Voice Process
• B2+ English
• Customer Handling
• Communication Skills