Hiring Freshers - International Voice Process

The Job Factory; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Attractive salary package

Incentives & performance bonuses

Paid training provided

Career growth opportunities

Friendly and professional work environment

Transport facilities

International exposure and skill development

Job summary

The Job Factory in Bengaluru is looking for a Customer Service Executive for an International Voice Process. This role involves handling customer calls, resolving queries, and providing information about products and services.

Freshers with excellent English skills and a willingness to work in rotational shifts are encouraged to apply. The position offers a friendly work environment, paid training, and attractive salary packages.

Qualifications

• Freshers are welcome to apply.
• Willingness to work in rotational shifts.

Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries professionally and efficiently.
• Provide accurate information regarding products and services.
• Maintain high customer satisfaction levels.
• Document customer interactions and update records.
• Follow company policies and quality standards.

Skills

Excellent English communication skills

Basic computer knowledge

Education

Undergraduate / Graduate candidates

Job description

Position

Customer Service Executive International Voice Process

Eligibility

• Freshers are welcome to apply
• Excellent English communication skills
• Undergraduate / Graduate candidates can apply
• Willingness to work in rotational shifts
• Basic computer knowledge

Roles & Responsibilities

• Handle inbound and outbound customer calls
• Resolve customer queries professionally and efficiently
• Provide accurate information regarding products and services
• Maintain high customer satisfaction levels
• Document customer interactions and update records
• Follow company policies and quality standards

Perks & Benefits

• Attractive salary package
• Incentives & performance bonuses
• Paid training provided
• Career growth opportunities
• Friendly and professional work environment
• Transport facilities (as per company policy)
• International exposure and skill development

Location

Bangalore