Job Title: Front Desk Executive (Female)
Location: Noida
Industry: IT / ITES (24x7 Operations)
Job Summary
We are seeking a Front Desk Executive to manage the reception and front office operations of a multi‑floor IT office operating 24x7. The role requires a presentable, well‑spoken professional with strong interpersonal skills to ensure a seamless visitor and employee experience while maintaining security and administrative protocols.
Key Responsibilities
- Manage the front desk and reception area, ensuring a professional and welcoming environment
- Handle visitor management, including entry registration, ID verification, and coordination with concerned departments
- Ensure adherence to security protocols for all visitors and guests
- Coordinate with security and admin teams for smooth access control
- Attend and route incoming calls, emails, and inquiries appropriately
- Maintain visitor logs, records, and front desk documentation
- Assist in meeting room bookings and coordination
- Provide general administrative support to employees and management
- Coordinate with housekeeping and facility teams to maintain front office standards
- Handle courier, dispatch, and mail management
- Ensure proper grooming, decorum, and professional conduct at all times
- Support during emergency situations and follow escalation protocols
Key Requirements
- Experience: 4 - 5 years in front office / reception / administration (preferably in IT/ITES or corporate offices)
- Excellent communication and interpersonal skills
- Presentable personality with a customer‑centric approach
- Familiarity with visitor management systems and basic MS Office
- Understanding of security and access control procedures
- Ability to work in a 24x7 operational environment (shift‑based)
Preferred Skills
- Experience in handling corporate front office operations
- Strong coordination and multitasking abilities
- Polite, professional, and proactive attitude