Job Description: Receptionist | Real Estate
Position: Receptionist
Department: Administration / Front Office
Industry: Real Estate
Employment Type: Full-Time
Location: Noida
About the Role
We are looking for a professional, presentable, and customer-friendly Receptionist to manage the front desk and serve as the first point of contact for visitors, clients, employees, and business associates. The candidate will be responsible for maintaining a welcoming reception environment and supporting day-to-day administrative and coordination activities.
Key Responsibilities
- Greet and welcome clients, visitors, candidates, and business associates professionally.
- Manage the front desk and reception area and ensure it is maintained properly.
- Answer and route incoming telephone calls to the appropriate department/person.
- Handle basic customer enquiries and direct them to the relevant sales or concerned team.
- Maintain records of visitors, appointments, and incoming/outgoing calls.
- Coordinate and schedule meetings and appointments for management and relevant teams.
- Inform concerned employees about visitors and ensure smooth visitor movement.
- Receive and distribute courier, mail, documents, and other communications.
- Maintain basic front-office documentation and records.
- Coordinate with housekeeping, security, office administration, and other support staff.
- Assist with meeting room arrangements and refreshments for visitors and meetings.
- Support the HR/Admin team with basic administrative activities whenever required.
- Maintain professional communication and ensure a positive experience for clients and visitors.
- Assist the sales team in directing walk-in property enquiries to the appropriate sales representative.
- Maintain confidentiality of company and client information.
Key Skills & Competencies
- Excellent communication and interpersonal skills.
- Pleasant, professional, and confident personality.
- Good telephone etiquette and customer-handling skills.
- Presentable and well-groomed.
- Basic knowledge of MS Office, Excel, and email communication.
- Good coordination and organizational skills.
- Ability to multitask and handle visitors/calls efficiently.
- Strong attention to detail.
- Polite, patient, and service-oriented approach.
- Ability to maintain professionalism in a fast-paced work environment.
Eligibility
- Graduate / Undergraduate in any discipline.
- Freshers can apply.
- Prior experience as a Receptionist, Front Office Executive, Customer Service Executive, or in the real estate industry will be an added advantage.
- Candidates with strong communication skills and a professional personality will be preferred.
Performance Parameters
- Professional handling of visitors and calls
- Customer service and visitor experience
- Appointment and meeting coordination
- Front-office discipline and upkeepAccuracy of visitor and administrative records
- Timely communication and coordination with internal teams
- Professionalism, punctuality, and attendance