Hiring For Desktop Support Engineer

Sk Finance; Jaipur; On-site; INR 180,000 - 240,000; Full time

Job summary

Sk Finance is seeking an IT helpdesk professional to provide L1/L2 support for end-user devices, covering hardware, software, and OS issues in Jaipur. You will manage Active Directory accounts, access and security, and support Office 365 tools to keep teams productive.

The role emphasizes incident handling via ITSM with SLA adherence, and maintaining endpoint security and asset management. Immediate joiner is preferred.

Qualifications

• Immediate joiner
• Good knowledge of Windows OS & Microsoft Office
• Strong troubleshooting and communication skills
• Customer-focused approach with a willingness to learn

Responsibilities

• Provide L1/L2 support for end-user devices, resolving hardware, software, and OS issues.
• Manage Active Directory accounts, access, and security policies.
• Support O365 tools (Outlook, Teams, OneDrive) and ensure smooth collaboration.
• Handle incident via ITSM while maintaining SLA compliance.
• Ensure endpoint security, system updates, and efficient asset management.

Skills

Windows OS

Microsoft Office

Troubleshooting

Communication

Customer focus

Tools

Active Directory

Office 365 / O365

ITSM

Job description

Role & Responsibilities:

• Provide L1/L2 support for end-user devices, resolving hardware, software, and OS issues.
• Manage Active Directory accounts, access, and security policies.
• Support O365 tools (Outlook, Teams, OneDrive) and ensure smooth collaboration.
• Handle incident via ITSM while maintaining SLA compliance.
• Ensure endpoint security, system updates, and efficient asset management.

Preferred candidate profile

• Immediate Joiner
• Good Knowledge of Windows OS & Microsoft Office
• Strong troubleshooting and communication skills
• Customer-focused approach with a willingness to learn