Desktop Support Engineer 2

Vyntrapro Innovations

Jhajjar

On-site

INR 400,000 - 600,000

Full time

2 days ago
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Job summary

Vyntrapro Innovations is hiring a Desktop Support Engineer L2 in Haryana to provide end-user support and ensure smooth IT operations. You will troubleshoot desktop, laptop, and peripheral issues, manage incidents, and coordinate with stakeholders for timely resolutions.

The role requires 4+ years of desktop support experience, strong troubleshooting skills, and the ability to handle L2 escalations with urgency. Immediate joining is expected.

Qualifications

  • 4+ years of relevant Desktop Support experience.
  • Strong analytical and troubleshooting skills.
  • Experience handling L2 support and escalations.
  • Good communication and stakeholder management skills.
  • Must be available to join immediately.

Responsibilities

  • Provide L2 desktop support to end users.
  • Troubleshoot issues in enterprise IT environments.
  • Manage incidents and service requests.
  • Assist with asset management and hardware troubleshooting.

Skills

Desktop troubleshooting
Windows administration
Office 365 support
Active Directory
Hardware & peripherals
Printer & scanner support
Network troubleshooting
Incident management
Remote support
Asset management

Tools

Remote Desktop/RDP
ITIL Incident Mgmt

Job description

Hiring Alert | Desktop Support Engineer L2 | Immediate Joiners Only

Location: Luhari, Jhajjar, Haryana

Experience: 4+ Years

Joining: Immediate Joiners Only

We are actively hiring a Desktop Support Engineer L2 to provide end-user support and ensure smooth IT operations. If you have strong troubleshooting skills and hands-on experience supporting enterprise IT environments, we'd love to hear from you.

Key Skills Required:
  • Desktop/Laptop Troubleshooting
  • Windows 10/11 Administration
  • Microsoft Office 365 Support
  • Active Directory User Management
  • Hardware & Peripheral Support
  • Printer & Scanner Support
  • Network Connectivity Troubleshooting
  • Incident & Service Request Management
  • Remote Support Tools
  • Asset Management
Requirements:
  • 4+ years of relevant Desktop Support experience
  • Strong analytical and troubleshooting skills
  • Experience handling L2 support and escalations
  • Good communication and stakeholder management skills
  • Must be available to join immediately
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