Hindi-Telesales Executive

ADVENXA; Ernakulam; On-site; INR 279,000 - 391,000; Full time

Job summary

ADVENXA in India seeks a proactive customer support and sales associate to join our team. You will handle inbound and outbound calls, providing tailored solutions and ensuring high-quality customer interactions in Hindi and English.

Freshers are welcome. Any degree is acceptable. Basic CRM knowledge and strong communication skills are required, with opportunities for growth in a dynamic, inclusive workplace.

Qualifications

• Excellent verbal communication in Hindi and English.
• Ability to think on your feet and adapt to customer interactions.
• Freshers are encouraged to apply.
• Proactive and collaborative team contributor.
• Basic computer skills and familiarity with CRM tools.

Responsibilities

• Provide exceptional customer support and sales assistance in Hindi and English.
• Handle inbound and outbound calls addressing customer inquiries.
• Engage with customers to understand requirements and provide tailored solutions.
• Proactively identify issues and resolve them promptly.
• Ensure interactions are personalized with no scripted responses.
• Collaborate with the team to maintain a positive work environment.

Skills

Verbal communication

Hindi-English bilingual

Freshers welcome

CRM basics

Education

Any degree

Tools

CRM tools

Job description

Salary : ₹25,000 to ₹35,000 Ctc per month

Qualifications: Any Degree

Excellent verbal communication skills in Hindi and English.

Responsibilities:

• Provide exceptional customer support and sales assistance in both Hindi and English.
  
• Handle a mix of inbound and outbound calls, addressing customer inquiries and needs.
  
• Engage in meaningful conversations with customers to understand their requirements and provide tailored solutions.
  
• Maintain a proactive approach to identify potential issues and resolve them promptly.
  
• Ensure that every customer interaction is personalized, with no scripted responses.
  
• Collaborate with the team to contribute to a positive and efficient work environment.

Requirements

Requirements

• Excellent verbal communication skills in Hindi and English.
  
• Ability to think on your feet and adapt to unique customer interactions.
  
• Previous experience in customer relations is a plus, but not mandatory. Freshers are encouraged to apply.
  
• Proactive and smart individuals who can contribute to a collaborative team atmosphere.
  
• Basic computer skills and familiarity with customer relationship management (CRM) tools.
  
• Competitive salary based on experience and skills.
  
• Dynamic and inclusive work environment.
  
• Opportunities for career growth and professional development.
  
• Comprehensive training provided for freshers.