Tele Sales Executive

Talent Corner Hr Services; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Talent Corner Hr Services in Mumbai is seeking a result-driven telesales professional to manage inbound inquiries and proactively reach out to potential customers through outbound calls.

You will qualify leads, schedule product demos, maintain CRM records, and collaborate with Sales teams to drive opportunities, all while meeting daily and monthly KPIs.

Qualifications

• Bachelor's degree required.
• Experience in telesales/lead generation or customer support is a plus.
• Strong communication and listening skills essential.

Responsibilities

• Manage inbound enquiries and proactively reach out to prospective customers via outbound calls, meeting SLAs.
• Qualify leads by understanding requirements, budgets, and decision makers; schedule meetings or product demos.
• Nurture relationships with prospects, handle objections, and maintain engagement until opportunities close or pivot.

Skills

Clear communication

Outbound calling

CRM basics

MS Office

English & Hindi

Interpersonal skills

Education

Bachelor's degree

Job description

Role & responsibilities

• Manage inbound enquiries and proactively reach out to prospective customers through outbound calls, ensuring timely responses in accordance with defined service-level agreements (SLAs).
• Qualify leads by understanding customer requirements, business challenges, budgets, and decision-making processes, and schedule meetings or product demonstrations for the Business Development team.
• Build and nurture relationships with prospects through consistent follow-ups, effectively handle objections, and maintain engagement until opportunities are successfully converted or appropriately closed.
• Maintain accurate customer records, update interactions, follow-up activities, and opportunity stages in the CRM system while ensuring complete data integrity.
• Collaborate closely with the Sales and Pre-Sales teams to deliver a seamless customer experience and support the overall sales cycle.
• Achieve daily, weekly, and monthly KPIs, including outbound call volumes, qualified leads, meeting generation, conversion rates, and CRM compliance.
• Share customer feedback, market trends, and competitive insights with the management team to support continuous business improvement.

Preferred candidate profile

• Bachelor's degree in any discipline.
• 0 - 1 years of experience in Telesales, Telecalling, Inside Sales, Lead Generation, Customer Support, or a similar client-facing role.
• Freshers with excellent communication skills and a strong willingness to learn are encouraged to apply.
• Excellent verbal communication skills in English and Hindi; proficiency in additional regional languages will be an added advantage.
• Strong interpersonal, listening, negotiation, and persuasion skills with the ability to confidently engage and influence prospective customers.
• Basic proficiency in CRM software and Microsoft Office applications.
• Self-motivated, target-driven, organized, and capable of managing multiple priorities effectively