Telecaller / Telesales Executive

Kathiravan Sago Factory; Mallur; On-site; INR 167,000 - 257,000; Full time

Job summary

Kathiravan Sago Factory in Mallur, Salem (Tamil Nadu) is hiring a Telecaller Hindi Speaking for its Sales/Customer Support team. The role requires confident, customer-focused individuals with strong Hindi communication and 3 years of relevant experience.

You will handle outbound calls, generate leads, follow up with customers, maintain records, and support the sales team to achieve targets. 12th pass or graduate candidates are welcome; familiarity with MS Excel is a plus.

Qualifications

• Hindi-speaking is mandatory and must be clear.
• Good communication in Hindi; Tamil or English basics are a plus.
• Basic computer skills including MS Excel and data entry.
• Experience in telecalling or customer support preferred.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Explain product details clearly in Hindi.
• Generate leads and follow up on inquiries.
• Maintain customer databases and call records.
• Coordinate with sales team to support business development.
• Follow up on pending orders and payments.
• Ensure timely and professional customer interactions.

Skills

Telecalling

Hindi communication

Lead generation

Customer handling

Customer follow-up

MS Excel

Data entry

Education

12th Pass / Any Graduate

Job description

JOB DESCRIPTION

Telecaller Hindi Speaking

Job Title: Telecaller Hindi Speaking | Department: Sales / Customer Support
Employment Type: Full-Time | Experience: 03 Years
Education: 12th Pass / Any Graduate | Location: Mallur, Salem,TamilNadu- 636203
Salary: As per experience and company norms

Job Summary

We are looking for a confident and customer-oriented Telecaller with good Hindi communication skills to handle customer calls, generate leads, follow up with customers, and support the sales team.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Communicate effectively in Hindi and explain product details clearly.
• Generate leads and follow up on customer inquiries.
• Maintain customer databases, call records, and follow-up schedules.
• Handle customer queries professionally and provide relevant information.
• Coordinate with the sales team to support business development and achieve targets.
• Follow up on pending orders, payments, and customer requirements, as needed.

Required Skills

• Good verbal communication skills in Hindi (mandatory).
• Basic knowledge of Tamil or English is an added advantage.
• Good convincing, negotiation, and interpersonal skills.
• Basic computer knowledge and familiarity with MS Excel.
• Ability to handle customer calls, maintain records, and complete timely follow-ups.
• Positive attitude, patience, and a customer-focused approach.

Candidate Requirements

• Education: 12th Pass / Any Graduate.
• Experience: 05 years; freshers may apply.
• Language: Hindi-speaking is mandatory.
• Basic computer skills and accurate data entry.
• Salary: As per experience and company norms.

Key Skills

Telecalling, Hindi Communication, Lead Generation, Customer Handling, Customer Follow-up, MS Excel, Sales Coordination.