Head Operations

Artesa Living; Dadri; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Artsa Living is seeking an Operations Head to oversee end-to-end operations, including project execution, production planning, procurement, logistics, and quality control. The role requires strong leadership to ensure projects are delivered on time, within budget, and to quality standards.

The ideal candidate will have 5+ years in leadership roles within interior fit-out, manufacturing, or construction, with MBA/PGDM preferred and proficiency in ERP systems.

Qualifications

• Bachelor's degree in Engineering, Interior Design, Architecture, Operations Management, or related field.
• MBA/PGDM preferred.

Responsibilities

• Oversee end-to-end operations for interior fit-out, furniture manufacturing, and project execution.
• Develop strategies to improve productivity, efficiency, and profitability.
• Coordinate design, production, procurement, logistics, and site execution teams.

Skills

Leadership

Operations management

Project management

Negotiation

ERP proficiency

Budgeting

Communication

Education

Bachelor's Degree in Engineering / related field

MBA/PGDM preferred

Tools

ERP systems

MS Office

Project management tools

Job description

Job description:

he Operations Head will be responsible for overseeing and managing the end-to-end operations of the company, including project execution, production planning, procurement, logistics, quality control, installation, and customer satisfaction. The role requires strong leadership skills to ensure projects are delivered on time, within budget, and according to company quality standards.

Key Responsibilities

1. Operations Management

• Lead and supervise all operational activities related to interior fit-out, furniture manufacturing, and project execution.
• Develop operational strategies to improve productivity, efficiency, and profitability.
• Ensure smooth coordination between design, production, procurement, logistics, and site execution teams.

2. Project Execution

• Monitor project timelines, budgets, and resource allocation.
• Ensure timely completion of interior and furniture projects.
• Resolve operational bottlenecks and ensure project milestones are achieved.
• Conduct regular project review meetings and progress assessments.

3. Production & Manufacturing Oversight

• Supervise furniture manufacturing and production planning.
• Optimize production processes to minimize wastage and improve output.
• Ensure adherence to quality standards and production schedules.

4. Procurement & Vendor Management

• Manage procurement of raw materials, hardware, and project-related items.
• Develop and maintain relationships with suppliers and contractors.
• Negotiate pricing, contracts, and delivery schedules.

5. Quality Control

• Establish quality assurance processes for manufacturing and project execution.
• Conduct periodic inspections to ensure compliance with company standards.
• Address quality issues and implement corrective actions.

6. Team Leadership

• Lead, mentor, and evaluate operational teams.
• Set performance targets and monitor team productivity.
• Foster a culture of accountability, collaboration, and continuous improvement.

7. Cost Control & Budget Management

• Prepare and monitor operational budgets.
• Identify opportunities for cost reduction without compromising quality.
• Ensure efficient utilization of resources and inventory.

8. Client Coordination

• Coordinate with clients regarding project schedules, execution updates, and issue resolution.
• Ensure high levels of customer satisfaction and service excellence.

Key Performance Indicators (KPIs)

• On-time project completion rate.
• Production efficiency and productivity.
• Quality compliance and reduction in rework.
• Cost control and budget adherence.
• Customer satisfaction ratings.
• Vendor performance management.

Qualifications

• Bachelor's Degree in Engineering, Interior Design, Architecture, Operations Management, or related field.
• MBA/PGDM preferred.

Experience

• 815 years of experience in Interior Fit-out, Furniture Manufacturing, Construction, or Related Industries.
• Minimum 5 years of experience in a leadership or managerial role.

Required Skills

• Strong operational and project management skills.
• Excellent leadership and team management abilities.
• Knowledge of furniture manufacturing processes and interior execution.
• Procurement and vendor management expertise.
• Budgeting and cost-control capabilities.
• Strong communication and negotiation skills.
• Proficiency in ERP systems, MS Office, and project management tools.