Operation Lead - Site Execution with Home Interior Experiences Modular

Livspace; Goa; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Livspace seeks an experienced Operations Lead / Project Coordinator to drive residential interior fit-out projects in collaboration with design and installation teams. You will act as the single point of contact for customers during execution, review drawings, and ensure scope aligns with BOQ.

You will coordinate with Warehouse, Production, Logistics and Vendor teams to deliver high-quality installation on time, while maintaining strong client relationships and proactive problem-solving on site.

Qualifications

• Graduate / Equivalent Qualification; 15 years of academic education.
• Strong verbal and written communication skills.
• Site job experience and willingness for the same.
• Basic knowledge of Google Suite or MS Office.
• Basic understanding of project management principles like scheduling and sequencing of installation activities.
• Detail-oriented with a no-compromise attitude towards quality.
• Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.

Responsibilities

• Single point of contact for the customer during the execution phase of home interiors.
• Detail review of drawings, understand scope per BOQ, and explain to the customer.
• Receive materials from Warehouse and validate as per Order / BOQ.
• Day-to-day coordination and foster teamwork between all project stakeholders.
• Share the daily progress report for installation works with the customer.
• Engage and build relationships with design professionals, production, warehousing, and installation teams.
• Direct the Installation team to safely execute work per design plan.
• Coordinate with Production, Logistics and Vendor supply teams to ensure high-quality execution and customer experience.
• Understand customer concerns and provide resolutions after coordinating with internal stakeholders.

Skills

Project coordination

Communication skills

Attention to detail

Interpersonal skills

Client relationship management

Multitasking

Education

Graduate / Equivalent Qualification

Tools

Google Suite

MS Office

Job description

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit‑out projects in collaboration with the design and installation teams.

Responsibilities :

• Single point of contact for the customer during the execution phase of their home interiors.
• Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
• Receive materials from Warehouse and to validate the same as per Order / BOQ.
• Day today coordination and foster teamwork between all the project stakeholders.
• Share the daily progress report for the installation works with the customer.
• Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
• Directing the Installation team simultaneously to safely execute the work according to the design plan.
• Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
• Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
• Graduate / Equivalent Qualification | 15 years of Academic education.
• Strong verbal and written communication skills
• Must have site job experience and willing for the same
• Basic knowledge of Google Suite or MS Office.
• Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
• Detail-oriented and no-compromise attitude towards quality.
• Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.
• High ownership and Customer‑centric approach
• Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.