Operation Lead - Site Execution with Home Interior Experiences Modular

Livspace; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Livspace in Mumbai is seeking an experienced Operations Lead to drive residential interior fit-out projects in collaboration with design and installation teams. You will coordinate from drawing review to on-site execution and customer liaison.

You will partner with design, production, warehousing, and installation teams, ensure quality, safety, and timely delivery, and maintain strong client relationships through proactive problem-solving and clear communication.

Qualifications

• Graduate or equivalent qualification with 15 years of academic education.
• Strong verbal and written communication skills.
• Must have site job experience.
• Basic knowledge of Google Suite or MS Office.
• Basic understanding of project management principles like scheduling.

Responsibilities

• Single point of contact for the customer during execution.
• Review drawings and explain scope as per BOQ to customer.
• Receive and validate materials from Warehouse per Order/BOQ.
• Coordinate daily between all project stakeholders.
• Share daily progress reports with the customer.
• Collaborate with design, production, warehousing and installation teams.
• Direct installation to safely execute per design plan.
• Work with production, logistics and vendor teams to ensure quality.

Skills

Verbal communication

Written communication

Interpersonal skills

Multitasking

Ownership

Customer-centric

Site experience

PM basics

Google Suite

MS Office

Education

Graduate or equivalent

Tools

Google Suite

MS Office

Job description

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit‑out projects in collaboration with the design and installation teams.

Responsibilities :

• Single point of contact for the customer during the execution phase of their home interiors.
• Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
• Receive materials from Warehouse and to validate the same as per Order / BOQ.
• Day today coordination and foster teamwork between all the project stakeholders.
• Share the daily progress report for the installation works with the customer.
• Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
• Directing the Installation team simultaneously to safely execute the work according to the design plan.
• Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
• Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
• Graduate / Equivalent Qualification | 15 years of Academic education.
• Strong verbal and written communication skills
• Must have site job experience and willing for the same
• Basic knowledge of Google Suite or MS Office.
• Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
• Detail-oriented and no-compromise attitude towards quality.
• Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.
• High ownership and Customer‑centric approach
• Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.