Operation Lead - Interior Site Execution with Home Interior Experiences Modular

Livspace; Coimbatore District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Livspace in Coimbatore is seeking an experienced Operations Lead / Project Coordinator to drive residential interior fit-out projects, coordinating with design and installation teams, and serving as single point of contact for customers during execution.

The role emphasizes reviewing drawings, BOQ scope, material validation, daily progress reporting, and close collaboration with design, production, warehousing, and installation teams to ensure high quality and customer satisfaction.

Qualifications

• Graduate or equivalent with 15 years of education.
• Strong verbal and written communication.
• Site job experience is required.

Responsibilities

• Single point of contact for the customer during execution.
• Review drawings and explain scope per BOQ to the customer.
• Receive materials from Warehouse and validate per Order/BOQ.
• Coordinate daily with project stakeholders and foster teamwork.
• Share daily progress reports with the customer.
• Engage with Design, Production, Warehousing, and Installation teams.
• Direct Installation team to safely execute per design plan.
• Collaborate with Production, Logistics, and Vendor teams to ensure quality.
• Address customer concerns by coordinating with internal stakeholders.

Skills

Project coordination

Communication skills

Stakeholder management

Multitasking

Interpersonal skills

Education

Graduate / Equivalent Qualification

Tools

Google Suite

MS Office

Job description

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams.

Responsibilities

• Single point of contact for the customer during the execution phase of their home interiors.
• Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
• Receive materials from Warehouse and to validate the same as per Order / BOQ.
• Day today coordination and foster teamwork between all the project stakeholders.
• Share the daily progress report for the installation works with the customer.
• Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
• Directing the Installation team simultaneously to safely execute the work according to the design plan.
• Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
• Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
• Graduate / Equivalent Qualification | 15 years of Academic education.
• Strong verbal and written communication skills
• Must have site job experience and willing for the same
• Basic knowledge of Google Suite or MS Office.
• Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
• Detail-oriented and no-compromise attitude towards quality.
• Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.
• High ownership and Customer-centric approach
• Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.