Associate General Manager

Nobroker Technology Solutions Private Limited; Bengaluru; On-site; INR 1,700,000 - 2,500,000; Full time

Job summary

Nobroker Technology Solutions Private Limited in Bengaluru seeks an experienced Project Operations Manager to oversee the end-to-end execution of 150–200 residential interior projects, ensuring adherence to timelines, budgets, quality standards and defined processes.

You will lead a 15–20 member operations team, coordinating with design, procurement and installation to drive timely completion, SOP enhancements, and a seamless customer experience from design finalization to handover.

Qualifications

• Bachelor’s degree in Engineering, Interior Design, Construction Management, Operations or a related field.

Responsibilities

• Oversee end-to-end execution of 150–200 residential interior projects.

Skills

Team leadership

Stakeholder management

Analytical skills

Problem solving

Education

Bachelor's degree in Engineering

Bachelor's degree in Interior Design

Bachelor's degree in Construction Management

Operations management

Job description

Key Responsibilities

Project Operations Management: Oversee the end-to-end execution of 150200 residential interior projects, ensuring adherence to project timelines, budgets, quality standards, and defined processes.

Team Leadership & Performance Management: Lead and manage a team of 1520 members, allocate project responsibilities, monitor individual performance, and drive accountability and productivity.

Project Planning & Execution: Ensure effective project scheduling, resource allocation, site coordination, material availability, and timely completion of project milestones.

Operational Excellence: Establish and monitor standard operating procedures (SOPs), identify process gaps, and implement improvements to enhance execution efficiency and scalability.

Quality Assurance: Ensure adherence to design specifications, installation standards, workmanship quality, and company guidelines across all project sites.

Cost & Budget Control: Monitor project-level costs, identify cost overruns, minimize rework and wastage, and drive operational efficiency while maintaining profitability.

Customer Experience Management: Ensure timely project updates, proactive resolution of escalations, and effective coordination with design, sales, procurement, and installation teams to deliver a seamless customer experience.

Vendor & Contractor Management: Manage vendor and contractor performance, ensure timely execution, monitor service quality, and resolve operational bottlenecks.

MIS & Performance Reporting: Track key operational metrics, including project progress, ontime delivery, pending activities, customer escalations, rework, cost variance, and team productivity.

Risk & Escalation Management: Identify execution risks, address project delays, resolve critical site-level issues, and implement corrective and preventive actions.

Cross-functional Collaboration: Partner with design, procurement, warehouse, quality, and customer service teams to ensure smooth project execution from design finalization through handover.

Desired Candidate Profile

• Bachelor's degree in Engineering, Interior Design, Construction Management, Operations, or a related field.
• 8 to 12 years of experience in project operations, residential interiors, turnkey execution, or construction management.
• Demonstrated experience managing large-scale project portfolios and leading teams of 1520 members or more.
• Strong understanding of residential interior execution, site operations, procurement coordination, installation, and project handover.
• Proven expertise in project planning, budgeting, cost control, quality management, and operational process improvement.
• Strong analytical, stakeholder management, team leadership, and problem-solving skills.
• Experience using project management tools, MIS dashboards, and operational reporting systems.

Key Requirement

The candidate must have experience managing a high-volume portfolio of 150-200 concurrent interior projects while leading a 15 to 20-member operations team and ensuring timely delivery, quality compliance, customer satisfaction, and cost efficiency.