Guest Relations Executive

Events at Ramoji Film City; Abdullapurmet mandal; On-site; INR 250,000 - 420,000; Full time

Job summary

Events at Ramoji Film City invites a courteous Guest Relations Executive (Female) to warmly greet guests at the hotel, assist with check-in and check-out, and provide accurate information about facilities and local attractions.

The role also involves coordinating for VIP arrivals, arranging amenities, handling guest requests, and escalating issues to the manager when needed. It offers a dynamic hospitality environment at a landmark venue in Telangana.

Qualifications

• Welcoming guests and assisting with check-in/out.
• Providing information about hotel facilities and local attractions.
• Handling guest complaints and escalating when needed.

Responsibilities

• Welcoming guests: Warmly welcoming guests to the hotel and assisting with the check-in and check-out processes.
• Taking care of VIP guests: Planning the arrival of special guests or VIPs in advance and arranging for their required amenities.
• Providing information: Explaining hotel facilities, room features, and local tourist attractions to guests.
• Problem resolution: Addressing any complaints from guests immediately and informing the manager if necessary.

Job description

Job Description

Guest Relations Executive (Female)

Job Description & Key Responsibilities

• Welcoming guests: Warmly welcoming guests to the hotel and assisting with the check-in and check-out processes.


• Taking care of VIP guests: Planning the arrival of special guests or VIPs in advance and arranging for their required amenities.


• Providing information: Explaining hotel facilities, room features, and local tourist attractions to guests.


• Problem resolution: Addressing any complaints from guests immediately and informing the manager if necessary.