Guest Relation/ Front Office - Executive

Global Edifice; Karnataka; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Job summary

Global Edifice is seeking a Customer Service Executive to welcome walk-in customers at The Clan project site in Sarjapura, Bangalore. You will coordinate site visits, provide basic project information, and support Sales/Presales with customer handling and follow-ups.

The role requires good English communication, with Kannada or Hindi as an added advantage; prior experience in Real Estate/Hospitality or customer service is preferred. Immediate joiners encouraged.

Qualifications

• Experience in Real Estate/Hospitality or any Customer Service.
• Good communication and interpersonal skills.
• Pleasant personality and customer-focused approach.
• Good English communication; Kannada/Hindi is an added advantage.
• Willing to work at Sarjapura, Bangalore.

Responsibilities

• Welcome and attend to walk-in customers at the project site.
• Coordinate customer site visits and project tours.
• Provide basic information about the project, amenities, and specifications.
• Coordinate with Sales/Presales teams for customer handling and follow-ups.
• Maintain visitor records, enquiries, and daily site visit reports.
• Ensure a professional and welcoming experience for customers.
• Handle customer queries and coordinate for timely resolution.
• Maintain the sales office, reception area, and model flat presentation to ensure a clean and welcoming environment.
• Support customer events and promotional activities at the project site.

Skills

Customer service

Communication

Interpersonal skills

Multilingual advantage

Job description

Work Location: Sarjapura, Bangalore.

Residential Project Name : The Clan

Working Days: Monday to Sunday.

Week Off: Tuesday.

Role & responsibilities :

• Welcome and attend to walk-in customers at the project site.
• Coordinate customer site visits and project tours.
• Provide basic information about the project, amenities, and specifications.
• Coordinate with Sales/Presales teams for customer handling and follow-ups.
• Maintain visitor records, enquiries, and daily site visit reports.
• Ensure a professional and welcoming experience for customers.
• Handle customer queries and coordinate for timely resolution.
• Maintain the sales office, reception area, and model flat presentation to ensure a clean and welcoming environment.
• Support customer events and promotional activities at the project site.

Preferred candidate profile

• Experience in Real Estate/Hospitality or any Customer Service.
• Good communication and interpersonal skills.
• Pleasant personality and customer-focused approach.
• Good English communication; Kannada/Hindi is an added advantage.
• Well-groomed and professional.
• Willing to work at Sarjapura, Bangalore.
• Sunday working; Tuesday weekly off.
• Immediate joiners preferred.