Receptionist

Pagaar India; India; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Supportive work environment

Job summary

Pagaar India is hiring a Front Desk Executive at the Sarjapura branch. The role handles patient interactions, appointment scheduling, billing support, and maintaining a smooth front-office flow.

You will welcome patients, register records, manage calls, coordinate with doctors, and ensure a professional reception environment in a healthcare setting.

Qualifications

• Graduate in any discipline.
• 13 years of experience in Front Desk, Reception, Customer Service, or Healthcare Administration.
• Good communication skills in English (Hindi preferred).
• Basic knowledge of MS Office and email communication.
• Pleasant personality with a customer-centric approach.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Welcome and assist patients and visitors in a courteous manner.
• Manage patient registration and maintain accurate records.
• Schedule, reschedule, and confirm appointments.
• Handle incoming calls and respond to patient inquiries.
• Coordinate with doctors and other departments for smooth patient flow.
• Process billing, payments, and issue receipts.
• Maintain front desk reports and daily records.
• Ensure the reception area is clean, organized, and professional.
• Follow clinic policies and maintain patient confidentiality.

Skills

Front Desk

Customer Service

Multitasking

Education

Graduate degree

Tools

MS Office

Job description

We are looking for a professional and customer-focused Front Desk Executive to join our team at the Sarjapura branch. The candidate will be responsible for managing patient interactions, appointment scheduling, billing support, and ensuring a smooth front-office experience.

Key Responsibilities

• Welcome and assist patients and visitors in a courteous manner.
• Manage patient registration and maintain accurate records.
• Schedule, reschedule, and confirm appointments.
• Handle incoming calls and respond to patient inquiries.
• Coordinate with doctors and other departments for smooth patient flow.
• Process billing, payments, and issue receipts.
• Maintain front desk reports and daily records.
• Ensure the reception area is clean, organized, and professional.
• Follow clinic policies and maintain patient confidentiality.

Requirements

• Graduate in any discipline.
• 13 years of experience in Front Desk, Reception, Customer Service, or Healthcare Administration.
• Good communication skills in English (Hindi preferred).
• Basic knowledge of MS Office and email communication.
• Pleasant personality with a customer-centric approach.
• Ability to multitask and work in a fast-paced environment.

Job Details

• Position: Front Desk Executive
• Location: Sarjapura
• Industry: Healthcare
• Employment Type: Full-Time
• Shift: Day Shift

Benefits

• Competitive salary
• Professional growth opportunities
• Supportive work environment