Help Desk Executive/ Customer Relationship Manager

Uniservice Technology Solutions Private Limited; Bengaluru; On-site; INR 279,000 - 390,600; Full time

Job summary

A leading technology solutions provider in Bengaluru is looking for a Help Desk Executive/Customer Relationship Manager. The role involves front desk management, client assistance, and effective communication. The ideal candidate should have 2-4 years of experience and be proficient in MS Office while demonstrating excellent communication skills in English, Hindi, and Kannada. This full-time position offers an opportunity to support a well-organized front office in maintaining positive client relations.

Qualifications

• 2-4 years of experience in a customer-facing role.
• Ability to manage front desk duties and assist clients effectively.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and assist clients and visitors at the front desk.
• Handle incoming and outgoing calls professionally.
• Maintain cleanliness and organization of the front office area.
• Receive and follow up on resident complaints with the Maintenance Department.
• Manage staff attendance and prepare daily reports.
• Communicate updates on new joiners and exits to the HR team.
• Coordinate with back-office for ID cards and uniforms for staff.
• Maintain visitor logs, courier records, and vendor details.
• Handle petty cash and prepare related expense statements.
• Prepare and share daily reports with management.
• Assist in booking amenities and updating residents' electricity bill details.
• Maintain documentation and support general administrative tasks.

Skills

Excellent verbal and written communication in English

Excellent verbal and written communication in Hindi

Excellent verbal and written communication in Kannada

Proficiency in MS Office (Word, Excel, Outlook)

Education

PUC/Any Graduation

Job description

Uniservice Apartment Solutions LLP | Full time

Help Desk Executive/ Customer Relationship Manager

Bangalore SouthKey Roles & Responsibilities Greet and assist clients and visitors at the front desk. Handle all inco, India | Posted on 03/31/2026

• City Bangalore SouthKey Roles & Responsibilities Greet and assist clients and visitors at the front desk. Handle all inco
• Country India

Job Description

Greet and assist clients and visitors at the front desk.

Handle all incoming and outgoing calls professionally.

Maintain cleanliness and organization of the front office area.

Receive and follow up on resident complaints with the Maintenance Department.

Manage staff attendance and prepare daily reports.

Communicate updates on new joiners and exits to the HR team.

Coordinate with back-office for ID cards and uniforms for staff.

Maintain visitor logs, courier records, and vendor details.

Handle petty cash and prepare related expense statements.

Prepare and share daily reports with management.

Assist in booking amenities and updating residents' electricity (BESCOM) bill details.

Maintain documentation and support general administrative tasks.

Contact Number : 9632329595

Requirements

Education - PUC/Any Graduation

Experience - 2-4 years

Communication Skills -Excellent verbal and written communication in English, Hindi & Kannada.

Computer Skills -Proficient in MS Office (Word, Excel, Outlook).