Guest Relation Executive Cum Admin Exe - Bandra (Luxury Real Estate)

Raveshia Realtors; Bandra; On-site; INR 350,000 - 550,000; Full time

Job summary

Raveshia Realtors in Bandra is seeking an experienced Front Office Executive to manage the front desk, greet visitors, and coordinate with the sales team. The role requires handling customer inquiries at the project site or head office and maintaining orderly records.

Ideal candidates have a graduation, 5–6 years in Real Estate or Hospitality, strong communication, presentable appearance, and solid understanding of the sales process.

Qualifications

• Graduate with 5–6 years’ experience in Real Estate or Hospitality.
• Excellent communication and front office management knowledge.
• Understanding of the sales process.
• Presentable appearance and professional demeanor.

Responsibilities

• Manage Front Office
• Manage customers at the project site or at the HO
• Collect information and inform the sales team for onward process
• Maintain database of customers
• Prepare daily expected reports for HoD & management for review
• Manage client appointments from leads generated from sourcing team
• Maintain visitor logs
• Housekeeping management
• Pantry management
• Patch and connect outgoing calls/ redirect incoming calls
• Maintain calendar of expected incoming visitors
• Offer refreshments and greet customers

Skills

Front Office

Customer Service

Communication Skills

Sales Process

Education

Any Graduate

Job description

Role & responsibilities

• Manage Front Office
• Manage customers at the project site or at the HO
• Collect Information and inform the sales team for onward process
• Maintain Database of customers
• Prepare Daily expected reports for HoD & management for review
• Manage client appointments from leads generated from sourcing team
• Maintain visitor Logs
• Housekeeping Management
• Pantry Management
• Patch and Connect outgoing calls/ Re-direct incoming calls
• Maintain calendar of expected incoming visitors
• Offer refreshments and greet customers

Preferred candidate profile

• Any Graduate
• 5 to 6 years ideally from Real Estate/ Hospitality
• Understanding of the sales process
• Presentable, Excellent communication skills, Knowledge of front office management
• Manage Client interactions.
• Weekly Off will be based on Roaster.

Location

Khar West