Guest Relations Executive-Bandra- Real estate

Hector And Streak Consulting; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

Hector And Streak Consulting is seeking a Guest Relations professional at Bandra, Mumbai to warmly welcome visitors and provide property information. You will coordinate with the sales team and assist during site visits, while maintaining visitor records and a high standard of service.

The role requires a graduate degree and 3+ years in guest relations or related fields, with excellent communication and interpersonal skills.

Qualifications

• Graduate degree (any stream).
• 3+ years in Guest Relations, Front Office, Hospitality or Customer Service.
• Excellent communication and interpersonal skills.
• Experience in real estate or hospitality preferred.
• Well-groomed, presentable and customer-focused.

Responsibilities

• Welcome and greet customers visiting the property.
• Handle customer queries and provide property-related information.
• Coordinate with the sales team and assist during site visits.
• Maintain visitor records and ensure a smooth customer experience.
• Provide excellent customer service and maintain a professional appearance.

Skills

Guest relations

Front office

Customer service

Communication

Hospitality

Education

Graduate degree

Job description

Location: Bandra, Mumbai

Industry: Real Estate

Experience: 3+ Years

Job Responsibilities:

• Welcome and greet customers visiting the property.
• Handle customer queries and provide property-related information.
• Coordinate with the sales team and assist during site visits.
• Maintain visitor records and ensure a smooth customer experience.
• Provide excellent customer service and maintain a professional appearance.

Requirements:

• Graduate in any stream.
• Minimum 3+ years of experience in Guest Relations, Front Office, Hospitality, or Customer Service.
• Excellent communication and interpersonal skills.
• Experience in real estate or hospitality will be preferred.
• Well-groomed, presentable, and customer-focused.