Guest Relations Executive / Receptionist

Docdort; Mumbai; On-site; INR 167,000 - 279,000; Full time

Job summary

Docdort is seeking a polished and customer-oriented Guest Relations Executive / Receptionist to be the face of our real estate office in Mumbai. You will manage front desk operations, greet visitors, and ensure a welcoming and professional environment.

This full-time role requires strong communication in English and Hindi, basic MS Office skills, and the ability to coordinate client meetings with the sales team while maintaining meticulous visitor records.

Qualifications

• 6 months–2 years of experience as Receptionist / GRE (Real Estate preferred).
• Strong communication skills in English & Hindi (local language preferred).
• Presentable personality with a positive and professional attitude.
• Basic computer proficiency (MS Office; CRM knowledge is an advantage).
• Strong interpersonal and coordination skills.

Responsibilities

• Welcome clients, channel partners, and visitors in a professional manner
• Manage front desk operations and maintain visitor records
• Handle incoming calls and direct inquiries appropriately
• Schedule and coordinate client meetings and site visits with the sales team
• Provide basic project information to walk-in customers
• Ensure the reception area is well-maintained and presentable
• Manage emails, couriers, and general administrative tasks
• Maintain high standards of hospitality and customer service

Skills

Communication

Interpersonal skills

English proficiency

Hindi proficiency

Tools

MS Office

CRM

Job description

About The Role

We are looking for a polished and customer-oriented

Location: Mumbai ( BKC OR Goregaon )
Industry: Real Estate
Employment Type: Full-Time

About The Role

We are looking for a polished and customer-oriented Guest Relations Executive / Receptionist to be the face of our real estate office/site. This role is ideal for someone who enjoys interacting with clients, managing front desk operations, and creating a welcoming and professional environment.
As the first point of contact, you will play a key role in delivering a seamless customer experience.

Key Responsibilities

• Welcome clients, channel partners, and visitors in a professional manner
• Manage front desk operations and maintain visitor records
• Handle incoming calls and direct inquiries appropriately
• Schedule and coordinate client meetings and site visits with the sales team
• Provide basic project information to walk-in customers
• Ensure the reception area is well-maintained and presentable
• Manage emails, couriers, and general administrative tasks
• Maintain high standards of hospitality and customer service

Requirements

• 6 months – 2 years of experience as Receptionist / GRE (Real Estate preferred)
• Strong communication skills in English & Hindi (local language preferred)
• Presentable personality with a positive and professional attitude
• Basic computer proficiency (MS Office; CRM knowledge is an advantage)
• Strong interpersonal and coordination skills

Why Join Us?

• Opportunity to work in a growing real estate organization
• Exposure to client interaction and sales coordination
• Professional growth and learning environment

Skills: communication,real estate,customer,crm,hospitality service,guest service management