Front Office Executive

WAY2GO_Consultant Service; Thane; On-site; INR 360,000 - 440,000; Full time

Benefits offered by this job

PF

Insurance

Mediclaim

Gratuity

Leaves

Job summary

WAY2GO_Consultant Service in Thane West invites applications for the role of Front Office Executive. The position offers a salary up to 4 LPA with standard benefits and a 9:30am-6:30pm workday, Sunday off. The role requires good communication, a presentable appearance, and experience in front desk operations.

Responsibilities include greeting guests, managing calls, reservations, and day-to-day admin. The ideal candidate will have at least 6 months of front office experience and fluent English

Qualifications

• Minimum 6 months experience in Front office operations / Guest handling role.
• Graduate with fluent English communication skills.
• Presentable.

Responsibilities

• Handle reception and broadline calls.
• Greet and assist walk-in guests and VIPs.
• Provide upscale guest experiences for clients/visitors.
• Ensure clients are properly greeted on arrival.
• Communicate clearly and accurately with visitors and staff.
• Manage meeting room reservations, calls, mail, and couriers.
• Supervise housekeeping and office stock updates.
• Perform day-to-day admin tasks like couriers and documentation.
• Handle queries/complaints via phone, email, and mail.
• Transfer calls as needed and coordinate internal/external events.
• Maintain office inventory and hygiene in reception area.

Skills

communication

front desk

customer service

office administration

guest handling

Education

Graduate

Job description

ROLE: - Front Office Executive

LOCATION: - Thane West

SALARY: Upto 4 LPA (PF + Insurance + Mediclaim + Gratuity + Leaves)

TIMINGS: - 9:30am to 6:30pm (Sunday OFF)

Roles & Responsibilities

• Able to handle reception and broadline calls.
• Handling walk-in guests / Handling VVIPs Escorting’s, etc.
• Provide upscale guest experiences for clients / Visitors
• Ensure clients are properly greeted upon their arrival
• Expected flair for communication, with the ability to decimate information in an accurate manner.
• Handling reservation of meeting rooms, telephone, operations, cashiering, Incoming and Outgoing Couriers.
• Supervising Housekeeping and checking on stock updates in the office.
• Taking care of Day-to-Day Admin activities of Organization like Couriers (Inwards & Outwards).
• Handling queries and complaints via phone, email and general correspondence
• Transferring calls as necessary.
• Coordinating internal and external events
• Managing office inventory such as Stationery, First Aid, etc
• Maintaining safety and hygiene standards of the reception area
• Perform data-entry, documentation, printing, and filling duties.

Ideal Candidate for this role

• Minimum 6 months experience in Front office operations / Guest handling role
• Graduate with fluent English communication sills
• Presentable

Skills: communication,front desk,customer service,office administration,guest handling