Guest Relation Executive

Royal Green Realty; Sonipat; On-site; INR 201,000 - 335,000; Full time

Job summary

Royal Green Realty in Sonipat, Haryana is seeking a friendly receptionist to greet guests and support daily office operations. The role focuses on delivering a warm, professional experience at the reception and ensuring smooth administrative support.

You will handle inquiries, manage visitor records, coordinate with Sales and CRM teams, and help maintain an orderly, welcoming environment for clients and staff.

Qualifications

• Excellent communication and interpersonal skills.
• Presentable and customer-friendly personality.
• Good coordination and follow-up skills.
• Prior experience in real estate, hospitality or customer service preferred.

Responsibilities

• Welcome and assist guests, customers, and visitors professionally.
• Handle customer queries and provide timely assistance.
• Coordinate with Sales, CRM, and other departments to ensure a smooth customer experience.
• Manage visitor records, appointments, and walk-ins.
• Address customer concerns and ensure proper follow-up.
• Maintain a professional and welcoming environment at the reception/customer area.

Skills

Communication skills

Interpersonal skills

Customer service

Tools

MS Office

Job description

Key Responsibilities:

• Welcome and assist guests, customers, and visitors professionally.
• Handle customer queries and provide timely assistance.
• Coordinate with Sales, CRM, and other departments to ensure a smooth customer experience.
• Manage visitor records, appointments, and walk-ins.
• Address customer concerns and ensure proper follow-up.
• Maintain a professional and welcoming environment at the reception/customer area.

Requirements:

• Excellent communication and interpersonal skills.
• Presentable and customer-friendly personality.
• Good coordination and follow-up skills.
• Basic knowledge of MS Office.
• Prior experience in real estate, hospitability or customer service will be preferred