Guest Relation Executive

SILA; Bengaluru; On-site; INR 250,000 - 420,000; Full time

Job summary

SILA in Bengaluru seeks a professional for the front desk to welcome visitors, manage the reception, and handle calls, emails, and courier tasks. You will coordinate meeting rooms and ensure hospitality standards for a smooth office experience.

Candidate should be a graduate with 13 years of front desk/corporate reception/hospitality experience, excellent communication, presentable appearance, and strong MS Office skills; multitasking is essential.

Qualifications

• Graduate in any discipline.
• 13 years of experience in front office / corporate reception / hospitality role.
• Excellent verbal and written communication skills.
• Presentable, well-groomed, and customer-focused attitude.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong coordination and multitasking skills.

Responsibilities

• Welcome and assist visitors, clients, and candidates in a professional manner.
• Manage reception desk operations and maintain visitor records.
• Handle incoming and outgoing calls, emails, and courier services.
• Coordinate meeting room bookings and ensure readiness before scheduled meetings.
• Inform concerned employees about visitor arrivals.
• Maintain front office cleanliness and ensure hospitality standards are met.
• Coordinate with housekeeping, security, and facility teams for smooth operations.
• Assist HR/Admin team in interview coordination and onboarding support.
• Maintain attendance records of visitors and issue visitor passes.
• Handle basic administrative tasks and documentation.

Skills

Verbal and written communication

Coordination

Multitasking

Presentable appearance

Education

Graduate in any discipline

Tools

MS Office

Job description

Role & responsibilities

• Welcome and assist visitors, clients, and candidates in a professional manner.
  
• Manage reception desk operations and maintain visitor records.
  
• Handle incoming and outgoing calls, emails, and courier services.
  
• Coordinate meeting room bookings and ensure readiness before scheduled meetings.
  
• Inform concerned employees about visitor arrivals.
  
• Maintain front office cleanliness and ensure hospitality standards are met.
  
• Coordinate with housekeeping, security, and facility teams for smooth operations.
  
• Assist HR/Admin team in interview coordination and onboarding support.
  
• Maintain attendance records of visitors and issue visitor passes.
  
• Handle basic administrative tasks and documentation.

Preferred candidate profile

• Graduate in any discipline.
  
• 13 years of experience in front office / corporate reception / hospitality role.
  
• Excellent verbal and written communication skills.
  
• Presentable, well-groomed, and customer-focused attitude.
  
• Proficient in MS Office (Word, Excel, Outlook).
  
• Strong coordination and multitasking skills.