Adeeba Group Saltlake Sec V HIRING - 9883204509

Adeeba E Services Pvt Ltd; Kolkata District; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Fixed salary with huge incentives

24 leaves in a year plus comp offs and birthday leaves

Daily/monthly incentives

Medical benefits

Job summary

Adeeba E Services Pvt Ltd in Kolkata is hiring for the Inbound Technical Support Process for US Shift. Candidates will handle inbound calls regarding printers, routers, and emails, analyzing issues and selling related plans.

The ideal candidate must have experience in outbound tech processes, be fluent in English, and be comfortable working night shifts. Benefits include fixed salary, incentives, and medical benefits.

Qualifications

• Must have dialed in Outbound Tech process for more than 6 months.
• Must be able to close calls and take payments from customers.
• Must be confident in pitching service plans to customers.
• Must be fluent in English and comfortable for night shifts.

Responsibilities

• Receive inbound calls from customers regarding technical issues.
• Analyze issues and sell relevant plans and software.

Skills

Fluent in English

Outbound Tech process experience

Confidence in pitching service plans

Payment processing

Education

HS/Undergraduate

Job description

Adeeba Group Saltlake Sec V HIRING - 9883204509

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Experienced candidates needed for Inbound Technical Support Process for US Shift.

Job Role: Receiving inbound calls from customers regarding printers, routers, e-mails, etc. Analyzing issues correctly and selling the relevant plans and software.

Requirements:

• Must have dialed in Outbound Tech process for more than 6 months.
• Must be able to close calls and take payments from customers.
• Must be confident in pitching service plans to customers.
• Must be very fluent in English.
• Must be comfortable for night shift.
• HS/Undergraduate.

Benefits and facilities:

• Fixed salary on 1st of every month in salary account + huge incentives.
• 24 leaves in a year + comp offs + birthday leaves.
• Daily/monthly incentives.
• Spot incentives.
• No extension of shift timings.
• Medical benefits.

Working days: 6 days.

Contact: HR @ 7686839463 / 9804149788.

All your information will be kept confidential according to EEO guidelines.