Global Sales Associate - (B2C)

Ncr-Eduservices-Pvt-Ltd; Greater Noida; Remote; INR 350,000 - 520,000; Full time

Job summary

NCR EduServices Pvt. Ltd. is hiring a Global Sales Associate - Student Counselling to engage with prospective students and parents, assess learning needs, and guide them through enrollment.

The role emphasizes strong communication, relationship-building, and the ability to convert inquiries into admissions. It is a full-time, work-from-home opportunity with international exposure and performance-based incentives.

Qualifications

• Bachelor's degree in any discipline.
• 1-3 years of experience in student counselling, admission counselling, educational sales, or customer engagement.
• Experience in the education or EdTech sector will be preferred.
• Excellent verbal and written communication skills.
• Strong persuasion, negotiation, and relationship-management skills.
• Ability to handle multiple inquiries and work in a target-driven environment.
• Proficiency in MS Office and CRM tools.

Responsibilities

• Connect with prospective students and parents to understand their academic needs and learning goals.
• Recommend suitable courses and personalized learning programs based on individual requirements.
• Explain course features, program benefits, and enrollment details effectively.
• Convert qualified leads into enrollments by addressing queries and guiding prospects through the decision-making process.
• Manage leads through calls, emails, WhatsApp, and other communication channels.
• Maintain consistent follow-ups with prospective students and parents.
• Schedule counselling sessions and demo classes to support enrollment conversions.
• Guide students and parents through the admission process, application forms, and documentation.

Job description

NCR Eduservices, a leading provider in educational services, delivers acomprehensive suite of solutions including e-tutoring, content development, academicdelivery quality management, and extensive back-office support. Dedicated toaddressing challenges for educational organizations,instructors, and learners through innovative strategies, the company is focused onenhancing education quality and accessibility. It holds ISO 9001:2015 and ISO27001:2013 certifications, underscoring its commitment to quality management andinformation security. With over a decade of experience, NCREduservices has made significant contributions to the education sector, improvingteaching-learning processes and supporting institutional operations. Boasting a networkof over 175,000 academic experts, it has empowered more than 500 organizations in16+ countries to grow and excel.

Job Description

Hiring: Global Sales Associate - Student Counselling

Company: NCR EduServices Pvt. Ltd.

Job Type: Full-Time | Work From Home

Experience: 1-3 Years

Working Days: Monday to Saturday

Working Hours: 5:00 AM - 2:00 PM

Role Overview:

We are looking for a confident, customer-focused, and result-oriented Global Sales Associate - Student Counselling to connect with prospective students and parents, understand their learning requirements, recommend suitable educational programs, and guide them through the enrollment process.

The ideal candidate should have excellent communication and relationship-building skills, a persuasive approach, and the ability to convert inquiries into successful enrollments.

Key Responsibilities:

Student Counselling & Sales

• Connect with prospective students and parents to understand their academic needs and learning goals.
• Recommend suitable courses and personalized learning programs based on individual requirements.
• Explain course features, program benefits, and enrollment details effectively.
• Convert qualified leads into enrollments by addressing queries and guiding prospects through the decision-making process.

Lead Management & Follow-ups

• Manage leads through calls, emails, WhatsApp, and other communication channels.
• Maintain consistent follow-ups with prospective students and parents.
• Schedule counselling sessions and demo classes to support enrollment conversions.
• Guide students and parents through the admission process, application forms, and documentation.
• Address fee-related queries and ensure a smooth enrollment experience.
• Maintain professional relationships with prospects throughout the counselling journey.

CRM & Performance Tracking

• Maintain accurate records of leads, interactions, follow-ups, and enrollment status.
• Update CRM systems and daily activity reports.
• Work towards assigned sales targets and enrollment objectives.

Skills & Qualifications:

Bachelor's degree in any discipline.

1-3 years of experience in student counselling, admission counselling, educational sales, or customer engagement.

Experience in the education or EdTech sector will be preferred.

Excellent verbal and written communication skills.

Strong persuasion, negotiation, and relationship-management skills.

Ability to handle multiple inquiries and work in a target-driven environment.

Proficiency in MS Office and CRM tools.

Full-time work-from-home opportunity.

Competitive salary with performance-based incentives.

Exposure to international students and global education markets.

Career growth and advancement opportunities.

Ongoing training and professional development.

Mandatory WFH Requirements:

Candidates must have their own:

• Laptop or computer
• Headphones or headset
• Power backup

Interview Process:

The selection process consists of three virtual rounds:

1. AI Interview
2. Video Interview
3. Virtual Interaction with the CEO