International Sales- UK/US Process

UMS Edutech; Dadri; On-site; INR 300,000 - 460,000; Full time

Job summary

UMS Edutech in Noida Sector-63 is seeking an Academic Counsellor to guide prospective students and working professionals in selecting the right academic programs for their career goals. You will handle inquiries via calls, WhatsApp, email and other channels, and provide clear information on programs, eligibility, admissions, duration, fees, and career opportunities.

A student-first, consultative approach with strong communication and relationship-building; 0–2 years in sales; graduate in any

Qualifications

• Excellent verbal and written communication skills.
• Graduate in any discipline.
• 0–2 years of sales or customer-facing experience.

Responsibilities

• Counsel prospective students and working professionals on suitable programs based on goals.
• Handle inbound/outbound calls, WhatsApp inquiries, emails and other channels.
• Explain programs, eligibility, admissions, duration, fees and career opportunities.
• Follow up with leads and convert qualified candidates into admissions.
• Build relationships and provide end-to-end support in the counselling journey.
• Help achieve admission/sales targets within timelines.

Skills

Communication skills

Interpersonal skills

Sales orientation

Follow-up

Counselling

Education

Graduate in any discipline

Job description

Job description

About the Role

We are looking for a driven and empathetic Academic Counsellor to join our team and guide prospective students and working professionals in choosing the right academic programs for their career goals.

The ideal candidate should be confident in communication, comfortable with sales targets, proactive in follow-ups, and genuinely interested in helping learners make informed decisions about their education and career.

Key Responsibilities

• Counsel prospective students and working professionals on suitable academic programs based on their educational background, career goals, and professional aspirations.
• Handle inbound and outbound calls, WhatsApp inquiries, emails, and other communication channels to engage with prospective learners.
• Understand customers requirements and provide clear and accurate information regarding programs, eligibility, admission procedures, duration, fees, and career opportunities.
• Follow up consistently with prospective students and convert qualified leads into successful admissions.
• Build strong relationships with prospects and provide end-to-end support throughout the counselling and admission journey.
• Achieve individual and team admission/sales targets within defined timelines.
• Address student questions and concerns professionally and provide a positive counselling experience.
• Participate in webinars, seminars, campaigns, events, and other student engagement initiatives as required.

What Were Looking For

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities, confident.
• A student-first and consultative approach to counselling and sales.
• Ability to understand student needs and recommend appropriate programs.
• Strong follow-up, negotiation, and persuasion skills.
• Target-oriented mindset with a willingness to work in a performance-driven environment.
• Prior experience in education counselling, admissions, inside sales, edtech, or related sectors will be an advantage.
• Graduate in any discipline.
• 0-2 years of experience in sales.

Shift Timings - 1 pm to 10 pm (UK) & 8 pm to 5 am (US)

Working Days- Monday to Friday

Location - Noida Sector -63