GET - Customer Support Professional

Georg Fischer Piping Systems Ltd; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Georg Fischer Piping Systems Ltd in Mumbai, India, is seeking a customer support professional to respond to inquiries via phone, email or chat and to provide accurate product information.

The role emphasizes courteous resolution of issues, collaboration with internal teams to solve complex problems, and maintaining precise records of customer interactions while continuously expanding knowledge of products and services.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints professionally and courteously.
• Provide product information and solutions to customers.
• Collaborate with internal teams to resolve complex issues.
• Maintain accurate records of customer interactions.
• Continuously improve knowledge of products and services.

Job description

• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints professionally and courteously.
• Provide product information and solutions to customers.
• Collaborate with internal teams to resolve complex issues.
• Maintain accurate records of customer interactions.
• Continuously improve knowledge of products and services.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.