General Manager Mall

Avinash Developers; Raipur; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Avinash Developers is seeking a Mall General Manager to lead end-to-end mall operations, tenant coordination, and revenue initiatives. You will supervise a diverse team, manage facilities, security, and marketing activities to enhance shopper experience and mall performance.

The role requires strong leadership, vendor management, and a focus on optimizing occupancy, promotions, and customer satisfaction within the Raipur mall context.

Qualifications

• Experience in mall operations and administration.
• Strong vendor and tenant management abilities.
• Proven track record in driving sales and revenue growth.
• Leadership of diverse teams and staff.
• Focus on delivering superior customer experience.

Responsibilities

• Oversee day-to-day mall operations and administration.
• Coordinate tenant/retailer relationships and leasing activities.
• Drive sales, footfall, and revenue through promotions and events.
• Lead and develop mall staff, ensuring service excellence.
• Monitor customer feedback and implement improvement plans.

Skills

Mall Operations

Tenant Management

Sales & Revenue

Team Leadership

Customer Experience

Job description

I am looking for an opportunity for the position of Mall General Manager (GM).

Key Skills

• Mall Operations & Administration
• Tenant & Retailer Management
• Sales & Revenue Management
• Team Leadership & Staff Management
• Customer Experience

Required Candidate profile

• Customer Experience & Complaint Handling
• Security, Housekeeping & Facility Coordination
• Marketing & Promotional Activities
• Vendor Management & Cost Control