Front Office Receptionist (Job Location - Worli)

Property solutions India Pvt ltd; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Property solutions India Pvt ltd is seeking a receptionist/front-office executive to manage day-to-day front desk operations, coordinate domestic and international travel bookings, and handle inquiries and correspondence with professionalism and courtesy.

The role requires strong English communication, good computer skills in MS Office and Outlook, and the ability to assist international guests while ensuring smooth administrative workflows at the Mumbai office.

Qualifications

• Graduate or Diploma in Hospitality, Aviation, Travel, or a related field.
• Strong command of English, both spoken and written.
• Proficient with MS Office, Outlook and email communications.

Responsibilities

• Provide receptionist and front-office services in accordance with company policies, procedures, and processes.
• Handle domestic and international travel bookings.
• Manage administration and facility-related activities.
• Handle incoming and outgoing calls and ensure proper distribution.
• Respond to inquiries regarding services and personnel availability.
• Assist international guests whenever required.
• Schedule, reschedule, and cancel appointments.
• Respond to emails and office correspondence.
• Sort and distribute incoming mail and couriers.
• Assist in resolving client issues and complaints.

Skills

English proficiency

Communication skills

Education

Graduate or Diploma in Hospitality, Aviation, Travel, or a related field

Tools

MS Office

Outlook

Email drafting

Job description

Role & responsibilities

• Provide receptionist and front-office services in accordance with company policies, procedures, and processes.

• Handle domestic and international travel bookings.

• Manage administration and facility-related activities.

• Handle incoming and outgoing calls and ensure proper distribution.

• Respond to inquiries regarding services and personnel availability.

• Assist international guests whenever required.

• Schedule, reschedule, and cancel appointments.

• Respond to emails and office correspondence.

• Sort and distribute incoming mail and couriers.

• Assist in resolving client issues and complaints.

• Graduate or Diploma in Hospitality, Aviation, Travel, or a related field.

• Good command of English both verbal and written.

• Good computer proficiency, including MS Office, Outlook, and email drafting.