Front Office Executive

THERMAX; Pune District; On-site; INR 300,000 - 460,000; Full time

Job summary

THERMAX in Pune is seeking a Female Front Office Executive with 3-6 years of experience to manage the front desk, greet visitors, answer calls, and coordinate day-to-day admin activities at Wakdewadi/PCMC.

You will support scheduling meetings, handle vendor billing, MIS reporting, and ensure confidentiality, with strong English and Marathi skills, MS Office proficiency, and a professional, multitasking mindset.

Qualifications

• Graduate in any stream required.
• Proficient in English and Marathi.
• Proficient in MS Office (Excel, PowerPoint).
• Experience in front office or admin role preferred.
• Good communication and strong organizational skills.

Responsibilities

• Welcome employees, visitors and guests with a pleasant and professional attitude.
• Manage the front desk, including answering and directing phone calls.
• Maintain visitor records and issue visitor passes as per protocol.
• Assist in scheduling meetings, booking conference rooms, and arranging refreshments.
• Support admin team with filing, documentation, surveys and office upkeep.
• Manage incoming and outgoing emails for important events.
• Coordinate with internal departments for day-to-day operational needs.
• Ensure cleanliness and orderliness of the front office area.
• Manage engagements and appointments of senior leaders and Board members, including meeting arrangements and visitor coordination.
• Maintain confidentiality of sensitive information.
• Holiday Home / Guest house Admin booking/cancellation management.
• Coordinate client meetings / senior visits, lunch arrangements.
• Vendor Bill Management, execute end-to-end vendor billing process (receipt verification approval payment).
• MIS & Reporting, prepare MIS reports (booking data, utilization, vendor costs).

Skills

Fluency in English

Working knowledge of Marathi

MS Office proficiency

Excellent communication

Pleasant personality

Multitasking

Time management

Interpersonal skills

Decision-making

Vendor coordination

Education

Graduate in any stream

Tools

MS Office

Excel

PowerPoint

Job description

Job Title: Female Front Office Executive

Location: (Wakdewadi) & (PCMC)

Experience: 3- 6 years in a similar role
Education: Graduate in any stream

Roles & Responsibilities

• Welcome employees, visitors and guests with a pleasant and professional attitude
• Manage the front desk, including answering and directing phone calls
• Maintain visitor records and issue visitor passes as per protocol
• Assist in scheduling meetings, booking conference rooms, and arranging refreshments
• Support admin team with filing, documentation, surveys and office upkeep
• Manage incoming and outgoing emails for important events
• Coordinate with internal departments for day-to-day operational needs
• Ensure cleanliness and orderliness of the front office area
• Manage engagements and appointments of senior leaders and Board members, including meeting arrangements and visitor coordination
• Maintain confidentiality of sensitive information
• Holiday Home / Guest house Admin booking/cancellation management
• Co-ordinate client meetings / senior visits , lunch arrangements
• Vendor Bill Management, execute end-to-end vendor billing process (receipt verification approval payment)
• MIS & Reporting, prepare MIS reports (booking data, utilization, vendor costs)

Skills Required

• Fluency in English (spoken and written)
• Working knowledge of Marathi
• Proficiency in MS Office tools especially Excel(Pivot tables, slicing & dicing data ) and PowerPoint(Collating multiple ppts and summarizing )
• Excellent communication skills – both written and verbal
• Pleasant personality with a professional appearance
• Ability to multitask and manage time efficiently
• Positive attitude and strong interpersonal skills
• Decision-Making & Problem Handling
• Managing multi-department coordination and follow-ups

Preference – Hospitality background