Front Office Receptionist

Property solutions India Pvt ltd; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Property solutions India Pvt ltd in Mumbai seeks a proactive receptionist to manage front-office operations, greet visitors, handle calls, and coordinate travel bookings and administrative tasks.

The ideal candidate will hold a Graduate or Diploma in Hospitality/Aviation/Travel, possess strong English communication, and be proficient in MS Office and Outlook to draft emails and manage daily correspondence.

Qualifications

• Graduate or Diploma in Hospitality, Aviation, Travel, or a related field.
• Good command of English both verbal and written.
• Good computer proficiency, including MS Office, Outlook, and email drafting.

Responsibilities

• Provide receptionist and front-office services in accordance with company policies and processes.
• Handle domestic and international travel bookings.
• Manage administration and facility-related activities.
• Handle incoming and outgoing calls and ensure proper distribution.
• Respond to inquiries regarding services and personnel availability.
• Assist international guests as required.
• Schedule, reschedule, and cancel appointments.
• Respond to emails and office correspondence.
• Sort and distribute incoming mail and couriers.
• Assist in resolving client issues and complaints.

Skills

English communication

MS Office

Email drafting

Education

Graduate or Diploma in Hospitality/Aviation/Travel/related field

Tools

Outlook

Job description

Role & responsibilities

• Provide receptionist and front-office services in accordance with company policies, procedures, and processes.
• Handle domestic and international travel bookings.
• Manage administration and facility-related activities.
• Handle incoming and outgoing calls and ensure proper distribution.
• Respond to inquiries regarding services and personnel availability.
• Assist international guests whenever required.
• Schedule, reschedule, and cancel appointments.
• Respond to emails and office correspondence.
• Sort and distribute incoming mail and couriers.
• Assist in resolving client issues and complaints.

Preferred candidate profile

• Graduate or Diploma in Hospitality, Aviation, Travel, or a related field.
• Good command of English both verbal and written.
• Good computer proficiency, including MS Office, Outlook, and email drafting.