Front Office Executives: Pimpri_Pune

Life Force; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

Life Force in Pune District, Maharashtra is looking for a dedicated individual to handle patient care and customer service. Responsibilities include attending to customers, answering queries, and confirming appointments.

The ideal candidate should be presentable with good communication skills in English. Adherence to hygiene and grooming standards is essential while maintaining high-quality customer relations. Join us and help ensure our patients receive the best service possible.

Qualifications

• Ability to register and attend to patients/customers.
• Experience in answering telephone and customer queries.
• Skill in transmitting and receiving messages and setting appointments.

Responsibilities

• Make and confirm appointments.
• Resolve customer complaints while ensuring high-quality relations.
• Provide information regarding services and guidance to customers.

Skills

Presentable

Good in English communication

Job description

• Greetings, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments
• Make and confirm appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
• Flexible, adaptable, quick learner, independent and willing to travel extra mile.
• Grooming and maintaining the office and self-hygiene is essential daily.

Skills: Presentable & Good in English communication