Front Office Executives: Mulund_Mumbai

Life Force; Mumbai; On-site; INR 223,000 - 357,000; Full time

Job summary

A healthcare service provider in Mumbai is seeking a Front Office Executive to manage patient interactions and assist with administrative tasks. Ideal candidates will have 2-3 years of experience and demonstrate excellent communication skills. Responsibilities include greeting patients, answering queries, managing appointments, and ensuring a welcoming atmosphere. The role demands a presentable individual willing to maintain office hygiene and provide quality customer relations.

Qualifications

• 2-3 years of experience in a front office or customer service role.
• Ability to greet and register patients/customers effectively.
• Strong communication and complaint resolution skills.

Responsibilities

• Greet, register and attend to patients/customers.
• Answer telephone and address customer queries.
• Make and confirm appointments while maintaining customer relations.
• Handle front desk administrative tasks and office hygiene.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
• Front desk Administration task.

Skills

Presentable

Good English communication

Job description

Front Office Executive – Mulund, Mumbai

Working Hours: 11 am – 08 pm (Monday Weekly Off)

Experience Required: 2‑3 years

Responsibilities

• Greetings, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments.
• Make and confirm appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
• Front desk Administration task.
• Flexible, adaptable, quick learner, independent and willing to travel extra mile.
• Grooming and maintaining the office and self-hygiene is essential daily.

Skills

Presentable & Good in English communication