Front Office Executives Chembur_Mumbai

Life Force; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

A healthcare service provider is seeking a Front Office Executive in Chembur, Mumbai. This full-time role requires 2-3 years of relevant experience and involves greeting patients, managing inquiries, and scheduling appointments. The candidate should be presentable and possess good English communication skills. The position demands a customer service-oriented individual with strong organizational abilities and a commitment to maintaining office hygiene. The working hours are from 11:00 AM to 8:00 PM with a weekly off.

Qualifications

• 2-3 years of experience in a front office or customer service role.
• Ability to handle customer queries and complaints efficiently.
• Flexibility and adaptability in a fast-paced environment.

Responsibilities

• Greet and assist patients/customers.
• Manage telephone and customer inquiries.
• Schedule and confirm appointments.
• Maintain high-quality customer relations.
• Perform front desk administration tasks.
• Ensure grooming and hygiene standards.

Skills

Good English communication

Presentable

Customer service

Job description

Front Office Executive - Chembur, Mumbai

Full Time – 11:00 AM to 8:00 PM, Monday, with weekly off.

Required experience: 2–3 years.

Responsibilities

• Greetings, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments.
• Make and confirm appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages, and travel directions & guidance to customer.
• Front desk Administration task.
• Flexible, adaptable, quick learner, independent, and willing to travel an extra mile.
• Grooming and maintaining the office and self-hygiene is essential daily.

Skills

Presentable & good in English communication.

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