Front Office Executive - Trivandrum

Irish Expert LLP; Thiruvananthapuram; On-site; INR 250,000 - 420,000; Full time

Job summary

Irish Expert LLP is seeking a Front Office Executive to create a positive first impression for clients and visitors in Thiruvananthapuram, Kerala. You will manage the reception, handle administrative tasks, and ensure smooth internal communication.

The role requires graduates with 0–2 years of experience, excellent communication, and a professional demeanor. Proficiency in MS Office and Zoho is preferred to support various departments.

Qualifications

• Proven experience as a Front Office Executive or similar role.
• Excellent communication and interpersonal skills.
• Professional appearance and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Zoho).
• Ability to handle stressful situations with poise and tact.
• Knowledge of basic administrative tasks and office equipment.

Responsibilities

• Greet and welcome visitors professionally.
• Answer and direct incoming calls to the appropriate department.
• Handle leads and make cold calls to convert to sales.
• Manage reception area and keep it clean and organized.
• Assist clients with inquiries and provide information about products and services.
• Coordinate client meetings and ensure meeting rooms are prepared.
• Provide administrative support across departments.
• Manage mail and packages.
• Schedule appointments and maintain calendars.
• Maintain visitor logs and contact lists.

Skills

Front office experience

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Microsoft Office

Zoho

Education

Graduate degree

Tools

Office equipment knowledge

Job description

A Front Office Executive will play a crucial role in creating a positive first impression for our clients and visitors. You will be responsible for managing the reception area, handling administrative tasks, and ensuring smooth communication within the office.

Duties and Responsibilities

• Greet and welcome visitors with a professional and friendly demeanor.
• Answer and direct incoming calls in a courteous manner and direct the calls to the department concerned.
• Handle leads and make cold calls to customers so that the leads can be converted into sales.
• Manage the reception area, ensuring it is clean and organized.
• Assist clients with inquiries and provide information about Company's products and services.
• Assist and organize employee engagement activities as and when required.
• Coordinate client meetings, ensuring meeting rooms are set up appropriately.
• Provide administrative support to various departments as and when required.
• Manage incoming and outgoing mail and packages.
• Schedule appointments and maintain the appointment calendar. Coordinate with team members to ensure meeting schedules are synchronized.
• Monitor and replenish office stationary and supplies on a timely manner.
• Maintain accurate records of visitor logs, incoming calls, and other relevant data. Assist in maintaining databases and contact lists.

Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.

Education : Graduates

Experience: 0-2 Years

Special knowledge, abilities and skills

Proven experience as a Front Office Executive or similar role. Excellent communication and interpersonal skills.

Professional appearance and attitude. Strong organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, Zoho). Ability to handle stressful situations with poise and tact. Knowledge of basic administrative tasks and office equipment.