FRONT OFFICE EXECUTIVE- KOTTAYAM

Irish Expert LLP; Kottayam; On-site; INR 250,000 - 400,000; Full time

Job summary

Irish Expert LLP is seeking a Front Office Executive to greet visitors, manage the reception, and handle calls and queries. You will coordinate client meetings and provide essential administrative support across departments from its Kerala office.

The role requires graduates with strong communication, organization, and multitasking abilities, and proficiency in Microsoft Office and Zoho. The position emphasizes a professional appearance and ability to work under pressure.

Qualifications

• Proven experience as a Front Office Executive or similar role.
• Excellent communication and interpersonal skills.
• Professional appearance and attitude.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Zoho).
• Ability to handle stressful situations with poise and tact.
• Knowledge of basic administrative tasks and office equipment.

Responsibilities

• Greet and welcome visitors with a professional and friendly demeanor.
• Answer and direct incoming calls in a courteous manner.
• Manage the reception area, ensuring it is clean and organized.
• Assist clients with inquiries and provide information about the firm's services.
• Coordinate client meetings, ensuring meeting rooms are set up appropriately.
• Provide administrative support to various departments as needed.
• Maintain accurate records of visitor logs, incoming calls, and other relevant data.
• Liaise with building management for office maintenance and repairs.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Microsoft Office

Zoho

Poise under pressure

Administrative tasks

Education

Graduates

Tools

Microsoft Office Suite

Word

Excel

Zoho

Job description

A Front Office Executive will play a crucial role in creating a positive first impression for our clients and visitors. You will be responsible for managing the reception area, handling administrative tasks, and ensuring smooth communication within the office.

Duties and Responsibilities

• Greet and welcome visitors with a professional and friendly demeanor.
• Answer and direct incoming calls in a courteous manner.
• Manage the reception area, ensuring it is clean and organized.
• Assist clients with inquiries and provide information about the firm's services.
• Connect the incoming calls to concerned department.
• Fix the seating arrangements for Visitors
• Assist and organize employee engagement activities.
• Organize the delivery of food and beverages to CEO
• Coordinate client meetings, ensuring meeting rooms are set up appropriately.
• Provide administrative support to various departments as needed.
• Manage incoming and outgoing mail and packages.
• Keep employees informed about important announcements and updates.
• Schedule appointments and maintain the appointment calendar. Coordinate with team members to ensure meeting schedules are synchronized.
• Monitor and order office supplies as needed.
• Maintain accurate records of visitor logs, incoming calls, and other relevant data. Assist in maintaining databases and contact lists.
• Liaise with building management for office maintenance and repairs.

Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.

Education

Graduates

Experience

0-2 Years

Special knowledge, abilities and skills

Proven experience as a Front Office Executive or similar role. Excellent communication and interpersonal skills. Professional appearance and attitude. Strong organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, Zoho). Ability to handle stressful situations with poise and tact. Knowledge of basic administrative tasks and office equipment.