Front Office Executive ( Khajuraho and Manali Locations )

Tranquil Vista Llp; Kullu; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Free meal

Free Accommodation

Job summary

Tranquil Vista Llp in Himachal Pradesh seeks a Front Office Executive to manage daily front desk operations, including check-in/check-out, reservations, guest queries, and records, ensuring a seamless guest experience. Collaborate with Housekeeping and Room Service for room readiness, guest requests, and timely service; monitor cleanliness and service standards.

1+ year in hospitality and a Hotel Management degree are required, with strong communication and teamwork.

Qualifications

• 1+ year experience in hospitality/service industry preferred.
• Degree/Diploma in Hotel Management or Hospitality mandatory.
• Good communication and guest-handling skills.
• Strong coordination and team-management abilities.
• Proactive, responsible, and flexible to work weekends/holidays.

Responsibilities

• Manage daily Front Office operations including check-in/check-out, reservations, guest queries, and records.
• Coordinate closely with Housekeeping and Room Service for room readiness, guest requests, amenities, and timely service.
• Monitor room cleanliness, maintenance, and overall service quality.
• Handle guest interactions, complaints, and feedback professionally.
• Coordinate with staff and external vendors for smooth hotel operations.
• Maintain daily reports, back-office records, and basic accounts.
• Ensure excellent guest experience and encourage positive reviews.
• Take ownership of assigned tasks and support overall hotel operations.
• Report directly to Management on daily operations, issues, guest feedback, and key updates.

Skills

Communication

Guest handling

Team coordination

Problem solving

Education

Degree/Diploma in Hotel Management or Hospitality

Job description

Key Responsibilities

• Manage daily Front Office operations including check-in/check-out, reservations, guest queries, and records.
• Coordinate closely with Housekeeping and Room Service for room readiness, guest requests, amenities, and timely service.
• Monitor room cleanliness, maintenance, and overall service quality.
• Handle guest interactions, complaints, and feedback professionally.
• Coordinate with staff and external vendors for smooth hotel operations.
• Maintain daily reports, back-office records, and basic accounts.
• Ensure excellent guest experience and encourage positive reviews.
• Take ownership of assigned tasks and support overall hotel operations.
• Report directly to Management on daily operations, issues, guest feedback, and key updates.

Qualifications

• 1+ year experience in hospitality/service industry preferred.
• Degree/Diploma in Hotel Management or Hospitality mandatory.
• Good communication and guest-handling skills.
• Strong coordination and team-management abilities.
• Proactive, responsible, and flexible to work weekends/holidays.

Perks and benefits

Free meal, Free Accommodation