Front Office Executive

Jubilee Hospitality; Hyderabad; On-site; INR 220,000 - 320,000; Full time

Benefits offered by this job

Free meal

Job summary

Jubilee Hospitality in Hyderabad is seeking a Front Office Executive to manage guest arrivals, check-ins and check-outs, handle inquiries, and coordinate with housekeeping, maintenance, and restaurant teams to ensure a smooth operation.

The ideal candidate will have English, Hindi and Telugu communication skills, familiarity with hotel software such as Hotelogix, a courteous and detail-oriented approach, and willingness to work rotating shifts including nights, weekends, and holidays.

Qualifications

• 36 years of hotel front office experience; boutique hotel experience preferred.
• Hotel Management qualification preferred.
• Good communication skills in English, Hindi, and Telugu.
• Familiarity with hotel software; Hotelogix knowledge is an advantage.
• Courteous, dependable, detail-oriented, and comfortable multitasking in a small team.
• Willing to work rotational shifts, including nights, weekends, and holidays.

Responsibilities

• Welcome guests and manage smooth check-ins and check-outs.
• Handle reservations, calls, enquiries, and online bookings.
• Maintain accurate guest records, billing, and payments.
• Resolve guest concerns promptly.
• Coordinate with housekeeping, maintenance, and restaurant teams.
• Prepare daily reports, complete shift handovers, and perform night audit duties when assigned.
• Maintain professional grooming and an organised front desk.

Skills

English

Hindi

Telugu

Guest service

Communication

Multitasking

Education

Hotel Management qualification

Tools

Hotelogix

Job description

Job Title: Front Office Executive

Full-time | Rotational Shifts

Roles & Responsibilities

• Welcome guests and manage smooth check-ins and check-outs.
• Handle reservations, calls, enquiries, and online bookings.
• Maintain accurate guest records, billing, and payments.
• Resolve guest concerns promptly.
• Coordinate with housekeeping, maintenance, and restaurant teams.
• Prepare daily reports, complete shift handovers, and perform night audit duties when assigned.
• Maintain professional grooming and an organised front desk.

Preferred Candidate Profile

• 36 years of hotel front office experience; boutique hotel experience preferred.
• Hotel Management qualification preferred.
• Good communication skills in English, Hindi, and Telugu.
• Familiarity with hotel software; Hotelogix knowledge is an advantage.
• Courteous, dependable, detail-oriented, and comfortable multitasking in a small team.
• Willing to work rotational shifts, including nights, weekends, and holidays.

Perks and benefits

• Free meal