Front Office Executive

Bhavya Garg; Delhi; On-site; INR 167,400 - 312,480; Full time

Benefits offered by this job

Free meal

Free Accommodation

Job summary

Bhavya Garg is seeking a Front Desk Executive to manage guest check-in and check-out, handle reservations and inquiries, and coordinate with housekeeping. The role requires professional communication in English and Hindi, a pleasant demeanor, and basic computer skills. Prior hospitality/front office experience is preferred and shifts are required.

The position offers opportunities to engage with guests, maintain records, and ensure smooth front office operations in a dynamic hotel environment.

Qualifications

• Good communication in English and Hindi.
• Pleasant personality and professional grooming.
• Basic computer knowledge.
• Hospitality/front office experience preferred.
• Ability to work in shifts.
• Customer-service oriented attitude.

Responsibilities

• Guest check-in and check-out handling
• Manage reservations and guest inquiries
• Attend phone calls and emails professionally
• Coordinate with housekeeping and operations team
• Handle guest complaints politely and efficiently
• Maintain front desk records and billing
• Ensure smooth front office operations

Skills

Bilingual English-Hindi

Professional grooming

Basic computer knowledge

Front desk exp

Shift work

Customer service

Education

Hospitality degree/diploma

Job description

Key Responsibilities

• Guest check-in and check-out handling


• Manage reservations and guest inquiries


• Attend phone calls and emails professionally


• Coordinate with housekeeping and operations team


• Handle guest complaints politely and efficiently


• Maintain front desk records and billing


• Ensure smooth front office operations

Requirements

• Good communication skills in English and Hindi


• Pleasant personality and professional grooming


• Basic computer knowledge


• Hospitality/front office experience preferred


• Ability to work in shifts


• Customer-service oriented attitude

Preferred Qualification

• Graduate or diploma in Hospitality/Hotel Management

Perks and benefits

• Free meal


• Free Accommodation