Front Office Executive ( Hospital )

Apollo Cradle & Children and Apollo Cradle Hospital; Greater Noida; On-site; INR 167,000 - 279,000; Full time

Job summary

Apollo Cradle & Children and Apollo Cradle Hospital in Greater Noida, UP, is seeking a courteous front office executive to welcome patients, manage registrations, handle calls, and process fees and receipts. The role requires a presentable appearance and strong English communication skills.

The candidate should have at least 1 year of experience in hospital front office operations and customer handling, with a focus on accuracy, patient care, and smooth service delivery.

Qualifications

• Excellent communication and interpersonal skills.
• Proficient in English, both spoken and written.
• Experience in hospital front office operations will be an advantage.

Responsibilities

• Welcome customers and guide them through registration.
• Handle calls and coordinate appointments.
• Manage patient forms, fees and receipts, and maintain records and reports.
• Explain services to patients and collect feedback while ensuring accuracy.

Skills

Excellent communication

English proficiency

Customer handling

Job description

Welcome customers, handle calls, manage registration, Patient forms, fees & receipts. Guide patients, explain service, maintain record & reports, follow safety norms & collect feedback. Coordinate for patient files, referrals & appointment.

Required Candidate profile

Excellent communication skills in english, a presentable personality and at least 1 year of experience in Hospital front office operations and customer handling.