Front Office Executive (FOE)

Shri Ram Murti Smarak Trust; Bareilly; On-site; INR 180,000 - 300,000; Full time

Job summary

Shri Ram Murti Smarak Trust in Bareilly invites a Front Office Executive to manage patient flow, handle calls, and coordinate with visitors and staff in a busy hospital setting.

The role requires 2–4 years of experience, excellent English communication, fast typing, and computer skills; a Bachelor's degree with computer knowledge is preferred. You will maintain patient records, appointments and billing data.

Qualifications

• 2–4 years of experience in a similar front office role.
• Excellent typing skills and proficiency in computer applications.
• Strong English communication skills.

Responsibilities

• Manage front office operations and patient flow.
• Handle incoming calls and respond to queries.
• Maintain records of patient interactions, appointments and billing.
• Provide courteous customer support and resolve issues promptly.
• Coordinate with other departments to ensure seamless service.

Skills

Front desk

Customer service

Communication

Typing

Computer skills

Education

Bachelor's degree

Tools

MS Office

Computer literacy

Job description

Roles and Responsibilities

• Manage front office operations, ensuring smooth patient flow and efficient communication with patients, visitors, and staff.
• Handle incoming calls, respond to queries, and resolve issues in a timely manner.
• Maintain accurate records of patient interactions, appointments, and billing information.
• Provide excellent customer support by addressing concerns and offering solutions promptly.
• Collaborate with other departments to ensure seamless coordination of services.

Desired Candidate Profile

• 2-4 years of experience in a similar role (front office executive or receptionist).
• Excellent typing skills with proficiency in computer applications; strong English communication skills required.
• Bachelor's degree in any discipline with computer knowledge