Front Office Executive [FOE - 01]

Prateek Group; India; On-site; INR 150,000 - 210,000; Full time

Job summary

Prateek Group in India is seeking a professional Receptionist/Front Desk Executive to manage front office operations, handle calls, greet visitors, and coordinate with staff to ensure smooth administration.

The role demands excellent communication, a pleasant voice, confidence in handling calls, and strong administration skills. You will support Help Desk, participate in emergency procedures, and manage conference room usage.

Qualifications

• Pleasing personality.
• Excellent communication with a pleasing voice.
• Confident handling calls.
• Poised and mature professional.
• Experience in Front Desk/Back Office with strong admin skills.

Responsibilities

• Handle incoming and outgoing calls and distribution.
• Maintain a professional and polite response in telephone calls.
• Receive, inform, and guide visitors and coordinate with staff.
• Maintain telephone registers and call tracking.
• Maintain and upkeep of the front office.
• Ensure magazines/newspapers display and update as needed.
• Comply with company regulations and requirements.
• Assist in general administrative activities and Help Desk as required.
• Participate in Emergency Evacuation procedures and crisis management.
• Develop policies and procedures for Reception functions.
• Act as back-up to Help Desk in emergencies.
• Assist in scheduling conference rooms.

Skills

Pleasant personality

Excellent communication

Pleasant voice

Call handling confidence

Poised & mature

Front desk experience

Administration skills

Job description

Job Description Job Description:* Responsible for handling incoming and outgoing calls, including distribution. Make sure to demonstrate a professional and polite response in telephone calls.* Ensure personal preventability and dress in the assigned uniform.* Receive, inform, and guide visitors, including coordination with employees.* Responsible for maintaining the telephone registers, including call tracking.* Responsible for maintenance and upkeep of the front office.* Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception, as well as removal of the outdated magazines.* Ensure compliance with the regulations/requirements of Company management.* Assist in general administrative activities.* Assist the Help Desk as required.* Participate in Emergency Evacuation procedures, including crisis management and business continuity.* Develop the necessary policies and procedures required for all functions within the scope of Reception.* To act as a back-up to the Help Desk in case of emergency / requirement.* Assist in the utilization of conference rooms.

Desired Profile

• Pleasing personality
• Excellent communication skills & a pleasing voice
• Confident enough to handle calls
• Should be able to conduct herself with poise and maturity
• Ensure smooth operations while dealing with clients
• Experience in Front Desk and Back Office processes is required with strong Administration Skills.

Key Skills

Key Skills #frontoffice #frontdesk #receptionist #customercare