Front Office Executive

BDO India; Gandhinagar; On-site; INR 240,000 - 420,000; Full time

Job summary

BDO India is seeking a Front Office Executive to manage the reception, greet visitors, and ensure smooth day-to-day operations at the front desk. This role requires strong communication, organization, and interpersonal skills to create a professional, welcoming environment for employees and clients.

You will handle calls, coordinate with departments, manage bookings, maintain reception area, and support purchasing and administrative tasks.

Qualifications

• Bachelor's degree in any discipline (preferred).
• 2–4 years of front office or receptionist experience in a corporate setting.
• Excellent verbal and written communication skills.
• Strong multitasking and organizational abilities.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
• Professional demeanor with discretion for sensitive information.
• Strong interpersonal skills with a customer-service orientation.

Responsibilities

• Greet and welcome visitors, ensuring a positive first impression.
• Manage front desk and switchboard, including calls routing.
• Ensure reception is staffed during office hours.
• Handle conference room bookings efficiently.
• Respond to inquiries and provide accurate information.
• Process staff business card orders as defined.
• Oversee reception area upkeep and organize periodicals.
• Promote a friendly, welcoming office environment.
• Coordinate with security personnel on emergencies.
• Assist in initiating emergency procedures per local guidelines.
• Help raise purchase orders, track invoices, and order office essentials.
• Provide administrative support to other office functions.

Skills

Communication

Organizational skills

Interpersonal skills

Customer service

Education

Bachelor's degree

Tools

MS Office

Job description

The Front Office Executive will be responsible for managing the reception desk and ensuring smooth day-to-day operations at the front office. The role requires excellent communication, organizational, and interpersonal skills to provide a professional and welcoming environment for visitors, employees, and clients.

Key Responsibilities

• Greet and welcome visitors and guests, ensuring a positive first impression of the organization.
• Manage the front desk and telephone switchboard operations, including answering calls, routing them to appropriate departments, and placing outgoing calls when required.
• Ensure the reception desk is staffed and fully functional during office hours.
• Handle conference/meeting room bookings efficiently.
• Respond to general inquiries and provide accurate information or assistance to visitors and callers.
• Manage the process of ordering business cards for staff as per the company's defined process.
• Oversee the housekeeping and professional upkeep of the reception area, ensuring newspapers, magazines, and other materials are neatly organized.
• Promote a friendly and welcoming office environment.
• Be familiar with security and emergency procedures; coordinate with security personnel in case of breaches or problem situations.
• Support in initiating emergency procedures as per location-specific response guidelines.
• Assist in raising purchase orders, invoice tracking, and ordering office essentials/medicines on time.
• Provide administrative support to other office functions as required.

Qualifications & Skills

• Bachelor's degree in any discipline (preferred).
• 2-4 years of experience in a front office, receptionist, or customer-facing role in a corporate environment.
• Excellent communication skills (verbal and written).
• Strong organizational and multi-tasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
• Professional demeanor with the ability to handle sensitive information discreetly.
• Strong interpersonal skills with a customer service orientation.