Front Office Executive

Lansum Properties; Visakhapatnam; On-site; INR 200,000 - 300,000; Full time

Job summary

Lansum Properties in Visakhapatnam seeks a Front Desk/Receptionist to warmly welcome visitors and manage the reception area. You will direct calls, handle inquiries, and coordinate meetings to ensure smooth daily operations.

The ideal candidate will have strong communication, customer-handling skills, and be proficient in MS Office. A professional, presentable appearance and the ability to multitask are essential for success in this role.

Qualifications

• Excellent verbal and written communication is essential.
• Strong interpersonal and customer-handling skills are required.
• Pleasant, professional, and presentable demeanor.
• Proficiency in MS Office Word, Excel, and Outlook.
• Good organizational and coordination abilities.
• Ability to multitask and manage workload efficiently.

Responsibilities

• Greet and welcome visitors, clients, and guests in a professional and courteous manner.
• Manage the reception/front desk and keep it clean, organized, and presentable.
• Handle incoming and outgoing calls and direct them to the appropriate departments/persons.
• Attend to visitor and client queries and provide the required information.
• Maintain visitor registers and front office records.
• Coordinate appointments, meetings, and conference room bookings.
• Inform concerned employees about visitor arrivals and coordinate movement.
• Receive and distribute courier, mail, parcels, and other correspondence.
• Maintain inward and outward registers and related documentation.
• Handle emails and basic correspondence related to front office activities.
• Coordinate with internal departments for smooth day-to-day operations.
• Maintain office stationery and front desk requirements.
• Ensure professional telephone etiquette and customer service standards.
• Handle visitor/client concerns professionally and escalate issues as needed.
• Support management and administration with day-to-day requirements.

Skills

Verbal & written communication

Interpersonal skills

Customer-handling

Presentable appearance

Multitasking

Telephone etiquette

Tools

MS Office Word

MS Excel

Outlook

Job description

Role & responsibilities

• Greet and welcome visitors, clients, and guests in a professional and courteous manner.
• Manage the reception/front desk and ensure it is clean, organized, and presentable.
• Handle incoming and outgoing calls and direct them to the appropriate departments/persons.
• Attend to visitor and client queries and provide the required information.
• Maintain visitor registers and front office records.
• Coordinate appointments, meetings, and conference room bookings.
• Inform concerned employees about visitor arrivals and coordinate visitor movement.
• Receive and distribute courier, mail, parcels, and other correspondence.
• Maintain inward and outward registers and related documentation.
• Handle emails and basic correspondence related to front office activities.
• Coordinate with internal departments for smooth day-to-day office operations.
• Maintain office stationery and front desk requirements.
• Ensure professional telephone etiquette and customer service standards.
• Handle visitor/client concerns professionally and escalated issues to the concerned department when required.
• Support management and administration team with day-to-day requirements.

Preferred candidate profile

• Excellent verbal and written communication skills.
• Good interpersonal and customer-handling skills.
• Pleasant, professional, and presentable personality.
• Good knowledge of MS Office Word, Excel, and Outlook.
• Strong organizational and coordination skills.
• Ability to multitask and manage work efficiently.
• Good telephone etiquette.
• Positive attitude and problem-solving approach.