Front Office Executive

Macintel Solutions; Kamrup Metropolitan; On-site; INR 180,000 - 260,000; Full time

Job summary

Macintel Solutions in Assam, Kamrup Metropolitan seeks a cordial front desk executive to greet visitors, handle calls and emails, and manage appointments. You will maintain visitor records and support daily office operations with a professional reception area.

You'll coordinate with internal teams to ensure smooth operations and address customer queries by elevating issues to the appropriate department; freshers may apply for this role.

Qualifications

• Graduate in any discipline.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office and email.
• Presentable, courteous, and customer-oriented.
• Prior front desk/reception experience preferred; freshers may apply.

Responsibilities

• Greet and assist visitors, customers, and vendors professionally.
• Handle incoming calls, emails, and general enquiries.
• Manage visitor records, appointments, and meeting schedules.
• Coordinate documentation, and day-to-day front desk activities.
• Maintain a neat and professional reception area.
• Coordinate with internal teams for smooth office operations.
• Handle customer queries and elevate issues to the concerned team.

Skills

Communication skills

Interpersonal skills

Customer-oriented

Presentable

Education

Graduate in any discipline

Tools

MS Office

Email

Job description

Role & Responsibilities

• Greet and assist visitors, customers, and vendors professionally.
• Handle incoming calls, emails, and general enquiries.
• Manage visitor records, appointments, and meeting schedules.
• Coordinate documentation, and day-to-day front desk activities.
• Maintain a neat and professional reception area.
• Coordinate with internal teams for smooth office operations.
• Handle customer queries and elevate issues to the concerned team.

Requirements

• Graduate in any discipline.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office and email.
• Presentable, courteous, and customer-oriented.
• Prior front desk/reception experience preferred; freshers may apply.