Front Office Executive

Macintel Solutions; Kolkata District; On-site; INR 180,000 - 260,000; Full time

Job summary

Macintel Solutions in Kolkata is seeking a courteous Front Desk Executive to welcome visitors, handle calls and emails, and maintain accurate records. You will support daily office operations and ensure a positive first impression.

The role requires good communication, a presentable appearance, and basic MS Office skills. Freshers may apply, with preference for prior reception experience.

Qualifications

• Graduate in any discipline.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office and email.
• Presentable, courteous, and customer-oriented.
• Prior front desk/reception experience preferred; freshers may apply.

Responsibilities

• Greet and assist visitors, customers, and vendors professionally.
• Handle incoming calls, emails, and general enquiries.
• Manage visitor records, appointments, and meeting schedules.
• Coordinate documentation, and day-to-day front desk activities.
• Maintain a neat and professional reception area.
• Coordinate with internal teams for smooth office operations.
• Handle customer queries and elevate issues to the concerned team.

Skills

Communication skills

Interpersonal skills

Customer-oriented

MS Office basics

Education

Graduate in any discipline

Tools

MS Office

Job description

Role & Responsibilities

• Greet and assist visitors, customers, and vendors professionally.
• Handle incoming calls, emails, and general enquiries.
• Manage visitor records, appointments, and meeting schedules.
• Coordinate documentation, and day-to-day front desk activities.
• Maintain a neat and professional reception area.
• Coordinate with internal teams for smooth office operations.
• Handle customer queries and elevate issues to the concerned team.

Requirements

• Graduate in any discipline.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office and email.
• Presentable, courteous, and customer-oriented.
• Prior front desk/reception experience preferred; freshers may apply.